Job DescriptionPhilips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.
But its not just what we do, its who we are. We are 80, 000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers needs. Its what inspires us to create meaningful solutions the kind that make a real difference when it matters most.
The world and our customers needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. Thats why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.
In this role, you have the opportunity toDeliver the highest level of service and satisfaction to all of our customers. You will diagnose and successfully repair equipment that is sent to the Bench Facilities. To be successful, the Bench Service Technician will be required to liaise with colleagues and partners across the organization in South Africa to meet customer needs and ensure efficiency in our business operations.
You are responsible for
- Repairing the equipment - bench repairs in the workshop.
- Providing limited technical support within fixed limits to customers on operational or maintenance aspects of system equipment.
- Serving as secondary customer contact on technical and service related problems.
- Diagnosing mechanical, hardware, software and systems failures using established procedures.
- Operating relatively autonomous within procedures, methods and techniques.
- Assisting Field Service Engineers in the field as required.
- Adopting appropriate ESD control while servicing Personal Health equipment.
- Reporting identified device safety issues according to applicable Personal Health quality standard policy.
- Bachelors Degree in Engineering: Light Current/ Computer Systems completed /Biomedical Engineering.
- You must be a South African Graduate and have completed all modules/credits for the qualification mentioned above with a minimum of 60%.
- Qualifications obtained post -2016 will be preferred.
- Please indicate if you have completed the Practical 1 & Practical 2 on your CV.
An inspiring 12 months experience in an international company with our fearless and high-performing team. Our goal is for you to get better every day and we do that by helping you become the best version of yourself. Its your unique journey. By having you in this team we will ensure continues improvement approach on best in class service quality to our consumers on daily basis.
Why should you join Philips?Working at Philips is more than a job. Its a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.
