Service Contact Technician

Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and construction industries. Applications include rock drilling, rock cutting, loading, and hauling, tunnelling, and quarrying. The focus lies on bringing value to customers through high-performing products that increase productivity and safety as well as to provide services and flexible maintenance programs that extend uptime and cut costs.

Job Description

Provides technical support in Electrical and Mechanical Maintenance. Maintains and improves machines and equipment to increase or maintain a high level of reliability, availability, cost efficiency and performance. Facilitate customer relations in the face of the customer and promote collaboration and teamwork.

Key Performance Areas

• Electrical Mechanical and Maintenance operations.
• Preventive maintenance, perform corrective actions, support planning and preparation, monitors outcome, documentation (outcome, root cause, time, improvements).
• Conduct Risk Assessments, Shift Reporting, and Incident Reporting.
• Work in accordance with standard operating procedures.
• Achievement of Key performance indicators.
• Follow quality and cleanliness standards.
• Communication of operational status and any deviations.
• Safety and housekeeping (5S) requirements. Comply with all Safe operation practices.
• Continuous improvements and development on a personal and operational level.
• Competence on product specific training

Profile required:

• Grade 12 / N3 Technical Qualification / Equivalent Qualification
• Section 13 Trade Certificate Millwright or Diesel Mechanic
• Basic Computer literacy, Microsoft excel, word, PowerPoint, and outlook.
• English proficiency.
• Must have Flameproof certification.
• Must have Gas Testing certificate.
• Relevant mining experience (5 years)
• Underground mining environment in the production section
• Will be required to work shifts and be away from home for the duration of the shift.
• Need to be medically fit.
• Will be required to work in a difficult mining environment.
• Must have a valid Car Drivers license.
• Must have own transport.
• Sandvik Mining machinery Knowledge (Advantage)

How To Apply

Please apply online through Workday (ESS) or access the Sandvik website www.home.sandvik/en/careers

If you have any further queries, please contact us on 0800 331 331

Applications close: 11 September 2023

Please note that, should you not receive any response from us within 14 days, your application has been unsuccessful; we however thank you for your interest in our company. In Line with our EE Plan, HDSA (Historically disadvantaged South African) candidates will be given first preference.

Please note that you must be physically and medically fit to work in a mining environment including meeting all customer vaccination requirements. Attach vaccination certificate to application.

We offer you an interesting role in an international business environment as well as opportunities for your professional development. At Sandvik, we believe that diversity of experience, perspective and background will lead to