Am looking for a retail, store jobs to work as a shop assistant.
Doing customer services is my thing and I just like the challenge of working with different people, thou sometimes it become difficult but I always manage.Replenishing and merchandising of stock it's like my name because I know how to mix and match the colours, to attract my customers. Most of customers prefer to help them selves but only to find out they don't know what they want,but when the wall is well merchandised and the matching colours, it will be easy for them to pick without knowingly that they choose the perfect match colours.
When doing my job I always make sure that am well groomed, always wearing my name badged,always visible on my department so that it can be easy for the customer to get help.I will like to share my story:
One day I was working at the fitting room,there was a customer she was looking up and down,then I greeted her wit a smile,"Hello madam how are you doing my name is zandy and I wil like to help you" she said "Hello zandy I'm looking for the pajamas am touring with my husband we from Capetown so I forgot to pack my pajamas, so..can you get me one please"? It was so lovely to help such a great customer like her because she just go to the details.I went to the stand where there was pajamas that was on sale and I showed it to her,"madam I have this kind of pajamas they're on sale was,R169.99 but now R89.00, hope you'll look good on them"? Ouch!! She looked at them and said "can I have Large please"? I looked and looked unfortunately there was no L but only XL and XXL then I sy to her,"am sorry madam only XL and XXL that am left with" she just made my day she said to me "don't worry Darling I will take XL because they are cheap I won't get such pajamas of the lowest price like yours thank you". Then I gave them to her and she was on a hurry and it was a very busy the store was full of customers, she ask me ask me to pay for she was so happy I even add items in her basket by showing her sleepers and socks she bought then too.After a week she send an compliment email to my bosses at head office everyone saw it and it was soo great when they gave me a customer services badge,its where I proved my self that am good at my job.
