Organization: Siemens Large Drives
Location: South Africa
Reporting Manager: Sales Head
The Business
Siemens Large Drives is a world leading manufacturer of motors and converters. These products form the basis for high-efficient drive systems optimized for a wide range of industries and applications. In the area of test rigs and mining and cement, the portfolio is expanded to include complete solutions including electrification and automation. Digitalization solutions and the comprehensive global services complete the offering.
Role Headline
To ensure profitable growth of the Siemens LDA Mobile Mining business.
Ensure direct relationships between Siemens and key OEMs and End Users
Customer Development Plan figures are captured annually and monitored quarterly
OEM and Partner base developed in line with target setting agreements
Relationship building and networking meets departmental and customer requirements (customer support etc.) Ensure that the Siemens organisation has visibility of the network of key contacts and relationships between each OEM or Partner and its major end customers
Management of client queries and quotation requests as per departmental SOP and SLA
Resolution of queries and offer preparation time meets OEM and Partners expectations, within business parameters and agreed KPIs. Siemens CRM system is updated/managed with EPCM, OEM and Partner information, projects and market opportunities as per departmental requirements. Completes relevant documentation (budgets, forecasts, quotation reports, visit reports, handovers) as per departmental requirements. Ongoing follow up on orders and receivables. Adherence to company processes (LOA, Signatures etc.)
Demonstrate understanding of value-added to the EPCM, OEM and Partner
Uses consultative selling techniques to maintain EPCM, OEM and Repair Partner relationships. Understand Siemens policies and processes in order to provide a specific service to the business
Responsibilities of the Role
- Provide information via CRM for forecasts and planning
- Prepare and negotiate proposals in cooperation with other involved professionals and management
- May act as point of contact in commercial matters
- Complete sales and revenue related key reporting
- Contribute to the development of an After Sales Service that is focused on OEM
- Contribute to the development of and effective and efficient processes with Repair Partners
- Achieving high levels of customer satisfaction through highly responsive and professional service
- Manage relationship with internal business partners and factories
- Ensuring Spares availability and issuing of spares to Service Providers
- Managing spares supply chain with internal and external suppliers
- Responsible for stock management and forecasting
- All customer visits are recorded in weekly sales report
- Ongoing report back of activities of local competitors
- Reports are timeous, complete and accurate
Relevant tertiary Degree or Diploma, preferably an Engineering qualification or similar
Technical proficiency in a customer service environment
3-5 years relevant sales experience within the Portfolio and Vertical Markets (Mining and Minerals/Electrical Automation and Digitalization Solutions)
It is preferred that the applicant has established relationships with consultants and EPCs
Attributes and skills
Knowledge of Traction Motors and electrical systems on Diesel-electric Haul Trucks
Must be willing to travel extensively
Closing date 30 June 2023
Our culture:
Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. Thats why we invite you to take on new challenges, test your ideas, and celebrate success.
The companys approved Employment Equity Plan and Targets under the Employment Equity Act will be considered as part of the recruitment process. As an equal opportunity employer we encourage and welcome people with various disabilities to apply.
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