Solutions Consultant

About us:

BVNK is a next-generation payments platform for global businesses. We bridge the gap between traditional and digital finance to make payments borderless, instant, and secure. Using the BVNK platform, businesses can send and receive payments on all major schemes and blockchain networks, incorporate stablecoins into their payment flows, and settle funds in over 30 markets.

We are a diverse team spread across the UK, Europe, South Africa and APAC, with a shared belief that in the next five years all payment flows will interact with crypto, and BVNK will be at the forefront of this shift. We recently raised 40m in series A funding, and we're looking for smart, ambitious people to help us build the next generation of payments.

We're incredibly honoured to have made Newsweek's list of the top 100 Global Most Loved Workplaces for 2023.

About this role in the team:

As a Solutions Consultant with BVNK, you will play a pivotal role in driving the success of our pre-sales activities, focusing on API support. You will collaborate closely with our sales team to understand client requirements, demonstrate the capabilities of our products, and provide technical guidance throughout the sales process. Your expertise in BVNK solutions and API integration will be crucial in positioning our offerings effectively and ensuring client satisfaction.

Key Areas of Responsibilities:

BVNK Expertise:

• Develop an in-depth understanding of BVNK products and solutions.
• Stay updated on industry trends, best practices, and advancements in BVNK technologies.

Pre-Sales:

• Collaborate with the sales team to identify client needs and propose BVNK solutions.
• Conduct API workshops and support Sales with presentations to showcase the features and benefits of BVNK offerings.
• Provide technical expertise during pre-sales engagements to address client inquiries and concerns.

API Integration:

• Offer comprehensive API support to clients, assisting them in integrating BVNK solutions into their existing systems.
• Collaborate with development teams to ensure seamless API integration and troubleshoot any issues that may arise.

Solution Design:

• Work closely with clients to understand their unique requirements and propose customized solutions.
• Create solution designs that align with client objectives and leverage BVNK capabilities.

Documentation and Training:

• Develop and maintain technical documentation for BVNK products and APIs.
• Provide training sessions to clients and internal teams on BVNK solutions and integration processes.

Cross-Functional Collaboration:

• Collaborate with product development, marketing, and support teams to ensure a unified approach to client engagement.
• Communicate client feedback and requirements to the relevant teams for continuous improvement.

What we need from you:

• Proven experience as a Solutions Consultant or similar role, with a focus on BVNK solutions.
• Strong understanding of API integration and experience providing API support.
• Excellent communication and presentation skills.
• Ability to translate technical concepts into business value.
• Problem-solving skills and the ability to thrive in a dynamic, client-focused environment.

What you can expect from us:

• Fair and competitive salary at every stage of your growth
• Meaningful ownership in the business through our employee option scheme
• Flexible working hours, with hybrid working at its heart
• A culture built on passionate growth minded people
• A flexible approach to holiday
• Opportunities to travel to our offices around the world, in locations such as London and Cape Town, to collaborate with your colleagues
• An open and creative environment where you can help us define the future of BVNK, it's culture, and it's opportunity sets

At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we'd encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team.