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ID 934910

Senior Desktop Support Engineer - Pretoria

Job title : Senior Desktop Support Engineer - Pretoria

Job Location : Gauteng, PretoriaDeadline : May 05, 2025Quick Recommended Links
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  • This position requires a degree in Information Technology, Computer Sciences or equivalent qualification with NQF 7. Honours degree or equivalent degree at NQF 8 will be and added advantage. This position also requires 5 years work experience in the relevant field.
The following competencies are required for the candidate to be successful in this position:
  • Minimum of 5 years work experience as a Desktop Engineer or Support Technician; supporting computer hardware and peripherals; supporting computer software applications; supporting remote connection systems / technologies; supporting mobile device management; advanced planning, organizing, problem solving skills;
  • proven ability to work under pressure with diverse team while being quality and safety conscious; extensive knowledge and experience in working with legislation, policies, procedures, processes, practices, systems, and frameworks related to provision of information technology support and services; excellent financial report writing, and communication at all levels (both verbal and written); excellent computer literacy and experience in the application of software tools including (Ms Word, MS Project, PowerPoint, Excel, Internet and Outlook).
  • The possession of a valid drivers licence with at least one-year practical driving experience and a willingness to travel is essential.
Key Performance Responsibilities Include
  • Support user needs related to desktops, laptops, mobile devices, printers, VOIP phones and the like for both in office and home/remote office needs;
  • Monitor the performance of the company's desktop infrastructure and make suggestions for improving efficiency;
  • Champion reporting issues and problems related to supporting user needs about desktops, laptops, mobile devices, printers, VOIP phones and the like for both in office and home/remote office needs; and
  • Support regional offices
  • ICT jobs
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Job location, contacts
Location:
Pretoria / Tshwane
Gauteng
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