Department: Retail Operations
Subsidiary/country: South Africa
Location: Cape Town
GSMS Grade: P3
Purpose & Overall Relevance For The Organization
- To contribute in maximizing the profitability of the Brand Flagship Store by supporting the Stockroom Operational needs and delivering a Flagship Stockroom Model for our Consumers:
- To maintaining an effective and organized stockroom and logistical environment
- To executes store operations with particular focus on product flow to and from the store, sales floor and back of house
- Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them
- Use retail and commercial expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor
- Be a role model for stockroom operations and complete deliveries quickly and accurately while adhering to stock protection procedures
- Accurately record and manage all inter-store and warehouse inventory movement and do this in a timely manner
- Ensure adequate supplies to create an effective stockroom environment and continually maintain this (including all merchandise) within and around the vicinity
- Comply with store policies and procedures to maintain a safe shopping and working environment
- Identify improvement opportunities and communicate suggestions to store management to drive commercial success
- Guide and train selected members of the store team on basic stockroom processes and behaviors
- Collaborate productively and respectfully with team members
- Make yourself available to support other team members when needed
- Complete all applicable training programs and effectively apply the learning on the job
- Seek coaching and learning opportunities to continually improve your performance
- Customers
- Inventory Control Team
- Peers and Supervisor
- Adapts communication style to service both internal and external consumers dependent on the situation
- Flexibly adapts approach to accommodate the needs of multiple internal and external consumers at the same time
- Deals professionally with difficult situations
- Use retail and commercial expertise to drive overall store sales by prioritising the consumer and brand at all times and ensuring effective flow of merchandise to the sales floor
- Minimum 6-12 months work experience in a sports/fashion customer- and commercial- focused retail environment with stockroom knowledge experience, with a retail industry understanding
- Intermediate numeracy and literacy and advanced verbal communication skills
