Cloudflare Specialist

Forefront is at the cutting edge of cybersecurity solutions, delivering innovative services to businesses worldwide. We are currently looking for a dedicated Cloudflare Specialist to join our growing team. In this role, you will be responsible for implementing and optimizing Cloudflare services to enhance the security, performance, and reliability of our clients' web applications.

As a Cloudflare Specialist, you will work closely with our clients to understand their needs and help them leverage Cloudflare's suite of products effectively. Your expertise will be crucial in ensuring optimal configuration, performance monitoring, and security enhancements for our clients' web environments.

This position is critical to supporting pre-sales, deployment, and ongoing support of Cloudflare solutions for our clients, helping them optimize security, performance, and reliability.

The ideal candidate will have a deep understanding of Cloudflares extensive suite of services, including web security, performance optimization, and content delivery networks (CDN), and a proven track record of implementing and supporting Cloudflare solutions.

Key Responsibilities:

Pre-Sales Support:

Engage with clients to understand their security and performance needs
Provide technical expertise and guidance during pre-sales engagements
Create tailored solution proposals, including demonstrations and presentations, focused on Cloudflares solutions

Cloudflare Solution Deployment:

Design and implement Cloudflare solutions, including DDoS protection, WAF (Web Application Firewall), CDN setup, SSL/TLS configuration, and DNS management
Collaborate with clients to ensure smooth deployment and integration of Cloudflare services with their existing infrastructure
Conduct proof-of-concept (POC) setups and evaluations to showcase the effectiveness of Cloudflares solutions

Post-Sales Support:

Provide continuous support to clients, addressing any issues related to Cloudflare solutions
Monitor and optimize performance and security features, ensuring they align with the clients evolving needs
Troubleshoot and resolve complex technical issues related to Cloudflare services

Training and Enablement:

Conduct training sessions for clients and internal teams on Cloudflare features, best practices, and implementation strategies
Stay updated on the latest Cloudflare features and innovations and ensure the team and clients are aware of new opportunities

Requirements

Deep Experience with Cloudflare Services:

Proven experience in deploying, configuring, and supporting a wide range of Cloudflare solutions including WAF, CDN, DNS, DDoS protection, Zero Trust Services, and SSL/TLS management
Experience in network optimization and security implementations leveraging Cloudflares suite of tools

Technical Expertise:

Solid understanding of internet protocols, including TCP/IP, DNS, HTTP/HTTPS, and networking concepts
Hands-on experience with routing, load balancing, and security configurations
Strong troubleshooting skills, especially in areas related to web performance, security, and networking

Customer-Focused:

Experience working in a client-facing role, providing both pre-sales consultation and post-sales support
Strong presentation and communication skills, with the ability to convey technical concepts to non-technical audiences

Problem Solver:

Ability to diagnose and resolve technical issues in a fast-paced environment
Keen analytical skills and attention to detail for handling complex deployments and configurations

Preferred Skills:

Certifications in Cloudflare or related areas (e.g., network security, cloud security)
Familiarity with scripting languages for automating deployments and configurations
Experience working in a managed services or cybersecurity solutions environment

Benefits