Specialist: Change Management

Job description:

Business Unit, Department, Reporting Business UnitShared ServicesDepartmentHuman ResourcesJob FamilyHuman ResourcesPosition reports toSenior Manager Integrated Change ManagementSpan of ControlWhere relevantLevel of EngagementInternal and External stakeholders

Core Description The Specialist: Change Management will drive change essential to successful transformation. They play a key role in ensuring projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage. This person will focus on the people side of change, including changes to business processes, systems and technology, job roles and organisation structures. The Change Management Specialist will work to drive faster adoption, higher ultimate utilisation of and proficiency with the changes that impact employees. These improvements will increase benefit realisation, value creation, ROI and the achievement of results and outcomes.

Key Deliverables / Primary Functions

• Ensure organisational awareness, education and advocacy
• Provide coaching to senior sponsors and leaders
• Implement and maintain the Change Management methodology and tools
• Participate in a Change Management Community of Practice
• Deliver change management training
• Track and manage Change Management reporting for allocated change initiatives
• Manage and facilitate communication and training relating to a specific change intervention
• Creating and implementing change management strategies and plans that maximise employee adoption and usage and minimise resistance

Core Functional Skills & Knowledge

• Broad application of change theories
• Programme and project management
• Continuous improvement methods, tools, and techniques (e.g., Lean/Six Sigma)
• Iterative and agile methodology or other similar methods that are based on rapid application development (RAD) BCXorganisation/business units/product lines, etc.
• Adapting change management strategy and approach based on changing business conditions
• Business Acumen
• Training design and delivery
• Workshop design and facilitation
• Creative crafting and packaging of change content
• Ability to handle multiple projects at any given time of various sizes

Core Behavioural Competencies 2. Developing and implementing account plan or strategy 4. People / Team Leadership 5. Decision Making 3. Meeting customer expectations 6. Communication and Impact 1. Job Match Minimum Qualifications NQF 6: 3 year Degree/ Diploma/ National Diploma in Human Resources OR NQF 4: Grade 12 Additional Qualification preferred or advantage Experience 5 years experience in running organisational Change Management initiatives

OR

7 years experience in running organisational Change Management initiatives with Grade 12



Certifications Certified Change Management professional Professional Memberships in Relevant Industry Level of Engagement & Span of Control Internal and External stakeholders

Special Requirements/ Employment Condition Valid Drivers license Workplace/Physical Requirements Hybrid Remote Worker