Your role
Electronic Vehicle Health Checks have quickly become one of the most important and interesting parts of the Service experience for our customers. Our customers' time is extremely valuable, and we aim to offer the best and most in-depth advice in the shortest time possible.
As an EVHC Specialist at BMW Maidstone, you will be integral in getting our customers back on the road as quickly as possible, while working with the wider Aftersales team to ensure an exceptional experience all-round.
Salary starting from 26, 000 to 29, 000 depending on experience, this role would be ideal for a Service Advisor looking for a new challenge.
The Legal Part
We are regulated by the Financial Conduct Authority (FCA), as we advise on and sell finance and insurance products. As this role includes FCA regulated activities, we will ask you to complete an FCA questionnaire as part of our recruitment process. You will be asked to declare any unspent criminal convictions, CCJs or bankruptcy. We will look into all declarations made and seek a credit reference, but they may not serve as a bar to employment with us.
Jardine Motors Group are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, age, national origin, disability, gender identity or any other protected factor.
Jardine Motors Group is recognised as a Disability Confident Committed employer, working with and providing reasonable accommodations to individuals with disabilities. Please let us know if you need accommodation at any point during the recruitment process.
Your profile
- A good mechanical awareness or understanding of cars and parts
- High levels of attention to detail
- The highest level of customer service, ensuring customers receive prompt and timely communication updates with regards to EVHC reports on their vehicle.
- An effective communicator, able to provide the very best advice on the work required on the customer's vehicle
- We help talent grow! You'll receive comprehensive training and development opportunities to unlock your full potential in your role.
- We embrace diversity! Our commitment to building an inclusive culture welcomes individuals from all backgrounds to be themselves and succeed.
- Our generous benefits include: 33 days holiday (including bank holidays), birthday off, great pension, commission schemes, reward savings, and more!
- Your wellbeing is our priority! We provide mental health support, nutritional and financial advice, and a Digital GP. Plus, over 50 trained Mental Health First Aiders (and counting).
