To proactively monitor the credit health and risk on assigned Commercial Portfolio of client accounts with exposures of more than R1 million; in terms of the loan agreements and provide regular reporting on the overall performance of the portfolio.
To undertake the execution of the risk and loss mitigation strategies throughout the loan monitoring and arrear management value chain in an effort improve the quality of the book, thereby reducing the account flows to underperforming and non-performing statuses
To ultimately deliver on the Portfolio Management Services vision of being the world class monitoring and arrear management environment by implementing industry best practice strategies through execution of the optimised processes and procedures