The total remuneration package for these positions is R825 458 per annum, negotiable based on qualifications and experience.
The Specialist: Programme Support will be required to provide support to the Lead Portfolio Manager through the implementation of the following Key Performance Areas (KPAs):
- Develop a programme management approach, processes, tools and artefacts to inform the implementation of Scheme programmes
- Research and recommend systems, processes and techniques as tools of trade for area of work (in collaboration with ICT and Manager: Project Assurance)
- Design Programme Business Cases, blueprints, charters, benefits realisation plans and benefit profiles in line with Scheme strategy
- Integrate programmes in collaboration with project managers in line with the Scheme's project and programme management methodology
- Compile programme dossier and collaborate with the Project Portfolio Analyst to ensure alignment at an overall Portfolio level
- Monitor and report on programme execution and integration including risks and issues
- Maintain programme timelines, objectives and communications
- Track, forecast and report on programme progress including metrics and challenges
- Perform a quality assurance by escalating issues so that delivery timeframes are not compromised
- Identify risks and issues pertaining to the implementation of the programme requirements, including recommending mitigating factors where required
- Act as a Change Agent for the OCOO and drive the delivery of a single view of change across GEMS Projects Programmes and Portfolio
- Create a structured process and tools to inform a change management approach for the GEMS Project Portfolio/Programme in line with approved organisational Change management strategy
- Drive the application of a change management process and tools by the PMO to support adoption of the changes required by the business in the implementation of the GEMS Project Portfolio/Programme
- Manage relationships with key business stakeholders, including Corporate Services, and the change management network, to facilitate cross-functional collaboration to ensure an aligned change management approach (PMO and the business)
- Use advanced analytics to provide comprehensive reports including overall change readiness, adoption and business impact of the GEMS Project Portfolio/Programme
- Manage assigned projects/ work and ensure strict timelines are met at all times
- Ensure proactive management of operational risk, to effectively contain the Scheme's exposure.
- Manage the development of critical operational project plans and secure the acceptance and approval of deliverables from the Executive and key internal stakeholders.
- Manage the project team's performance in the implementation of tasks and the delivery of all projects on schedule and within the approved scope.
- Manage communication, status reporting and escalation of issues that cannot be resolved by the team.
- At least a 3 year Degree, Diploma or NQF 6 equivalent qualification in Project and Programme Management, Business Analysis, Business Administration, Information Systems or similar tertiary qualification
- At least 5 years' experience in Project and Programme Management with project in a financial services/and or healthcare environment
- Relevant professional certification and/or membership of relevant professional body is desirable (e.g. CAPM, PMI-PBA)
- Project and programme management experience highly preferred
- Basic SQL query skills. (advantageous)
- Exposure to engaging with senior stakeholders (at an executive level) and using interpersonal skills to persuade, influence and advocate for change
- Knowledge of the South African medical scheme industry
- Must be in possession of a valid driver's license and own vehicle and be willing to travel at short notice
Desired Skills
- CAPM
- PMI-PBA
- Programme Management
- Project Management
- Programme Support
- Diploma
