Posted on: 29 August 2024
ID 922478

Retail Store Assistant

Responsibilities

We are looking for a dynamic retail assistant to take on a customer facing role and assist with sales, collections and in store customer queries. Ultimately, a top-class retail assistant is able to improve loyalty by creating lasing bonds with customers through a short interaction with the customer. Key Responsibilities:
  • Manage the flow of information between automated monitoring systems and other engineers, management, and external stakeholders.
  • Assist customers in the sales journey
  • Prepare orders for collection and facilitate collections and RICA
  • Resolve customer queries and complaints
  • Explain billing, and optimization post purchase/collection, to prevent confusion amongst customers, and in turn ensure a longer customer lifetime value
  • Recommend rainOne to existing clients
  • Be a team player, and assist were required
  • Regular inventory checks
Requirements:
  • Experience in customer service, sales and retention
  • Computer literacy
Personal attributes:
  • Excellent customer service and communication skills
  • Strong conflict resolution skills
  • An engaging and friendly personality
  • Ability to remain calm and professional in stressful situations
  • Advanced communication and interpersonal skills
  • Empathy and patience
  • Ability to work in a team
  • Punctual
  • Advanced organizational skills
  • Always maintain a professional appearance
Occupation:
Finance jobs


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