JOB PURPOSEEnsures that overall sales and profitability goals for the store are met by 1) providing training to all associates; 2) assisting the Store Manager in the development of staff in compliance with adidas Retail growth objectives; 3) overseeing the daily operation of the store and assuring compliance with adidas Retail policy and procedure.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Supports the Store Manager by implementing and maintaining a staff structure that minimizes payroll expense and increases productivity, Assists the Store Manager by evaluating employees performance on a day-to-day basisPerform or assist in the completion of all documentation associated with applicants, new hires, and payroll.Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to adidas Retail goals.Maintains personnel files to Company standards.Assure adherence to all Company systems and procedures.Maintain confidentiality of adidas Retail operating information.Assure compliance with legal statutes and safety guidelines in the overall management of the store and associates.Obtains the necessary skills, experience, and training from daily interaction with store management and outside training to develop necessary skills to assure promotability to the next level.Assure adherence to adidas Retail visual presentation guidelines.Implements the security procedures set forth by adidas Head Office including, but not limited to shrinkage control, and safety inspections.As needed, assists in the development of merchandising, advertising, and promotional programs to help meet the sales and marketing goals of the store.Resolves customer complaints.Assists in maintaining inventory levels by communicating with the Store Manager about overages and shortages of products.Assists the Store Manager to implement and maintain management systems for planning, organization, and controlling and auditing store operations.Other duties may be assigned
QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCEHigh school and 2 years retail experience and/or training; or equivalent combination of education and experience. SKILLSAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization. Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
OTHER SKILLS AND ABILITIESAbility to use MS Word, Excel, Outlook, and point-of-sale systems.Ability to communicate effectively in English, both written and oral.Ability to exercise good judgment and decision-making skills.Excellent verbal and written communication skills.Ability to effectively present to moderate-size groups.Ability to attend work in a regular and predictable manner.Knowledge of how to supervise others.