Store Manager - Menswear

Due to strong growth, our client has opened a new store in the fashionable area of Shoreditch, London. This menswear brand is focused on sustainability and offers premium, cool clothes for the modern man. They are now looking for a talented and experienced Store Manager to manage the new store and lead the way in delivering exceptional customer experiences and driving sales.

As the Store Manager, you will be crucial to the store's triumph. You will be accountable for overseeing the day-to-day operations, inspiring and guiding a team, and boosting sales and revenue. Your enthusiasm for men's clothing and eco-friendly fashion will be essential in guaranteeing customers have a memorable shopping experience.

Responsibilities

• Oversee all aspects of store operations, including sales, visual merchandising, inventory management, and customer service.
• Lead, motivate, and mentor sales associates, ensuring they deliver exceptional customer service.
• Recruit, train, and develop new team members as required.
• Set sales targets and develop strategies to achieve them, maximising store revenue.
• Maintain a deep understanding of the brand, products, and sustainability initiatives to effectively communicate with customers and enhance their shopping experience.
• Ensure the store is visually appealing, following brand guidelines and merchandising standards.
• Monitor inventory levels, conduct regular stock checks, and manage replenishment processes.
• Utilise sales reports and analysis to identify trends, opportunities, and areas for improvement.
• Foster a positive work environment, promoting teamwork and collaboration.
• Handle customer complaints and resolve any issues promptly and professionally.
• Record customer returns and comments in a quantifiable manner, reporting regularly to head office.
• Ensure compliance with company policies and procedures, including health and safety regulations.

Requirements

• At least 3 years of experience in retail, ideally in a menswear environment.
• Previous experience as a Store Manager, or Assistant Store Manager level with a desire to progress in your career.
• Passionate about sustainability and knowledge of sustainable fashion practices.
• Strong leadership skills, with the ability to motivate and inspire a team.
• Excellent interpersonal and communication skills, with the ability to engage customers and build lasting relationships.
• Proactive and organised, with exceptional problem-solving abilities.
• A proven track record of achieving sales targets and driving revenue.
• Ability to analyse sales data and make informed decisions.
• Flexible with scheduling, including weekends and holidays.
• Familiarity with POS systems and inventory management software.

Benefits

• Competitive salary based on experience.
• Generous employee discount on premium menswear products.
• Opportunities for career growth and development within a growing brand.
• A supportive and inclusive work environment.
• The chance to be part of a sustainable fashion movement.

If you are a passionate, motivated individual with a keen eye for fashion and a dedication to sustainability, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role.

Note: Only shortlisted candidates will be contacted for an interview. We appreciate your understanding.