Duties include; assisting with purchasing, receiving and controlling of store stock.
Key Roles And Responsibilities
Assist with the following:
- Greet all customers when passing the retail area
- Order stock
- Create purchase orders
- Ensure orders/stock/products are received speedily and efficiently in the mornings
- Follow-up on back orders and provide feedback on order progress to store manager
- Inspect packages for any damages/defaults
- Receipt and dispatch stock
- Ensure all products are signed in and out have been receipted and dispatched according to the correct documentation
- Ensure all products that leave the store are labelled, binned and signed out by checker
- Pick the correct products off the shelves timeously and in accordance to picking slip
- Deal with product returns from customer
- Book products repairs and follow up on product repairs
- Provide feedback on repairs progress to store manager and customer if required
- Ensure returns & repairs are labelled and packed accordingly to paperwork
- Handle any breakages
- Ensure that all electrical products are tested in store e.g. lamps
- Ensure dispatch bins are packed efficiently according to dispatch bays
- Label products, binns and shelves correctly
- Load and locate all products and binns details correctly on the system
- Manage inventory and investigate why an item is not in stock when it shows stock on the system and vice versa
- Pack all parcels with care & mark the applicable products as fragile
- Pack the correct products into branded packaging
- Complete stock take
- Replenish stock levels on shelves with low quantities
- Aisle Maintenance
- Overall store maintenance and housekeeping (ensure store neat and tidy at all times)
- Complete all daily stock sheets and perform effective stock management
- Update success tracker on a daily basis
- Learn about other department heads & managers to direct customers in the right direction
- Assist internal sales when necessary/store very busy
1-3 years work related skills, knowledge or experience in relevant position
Electrical Industry and/or Retail Sales Environment will be advantageous
Senior certificate (NQF4) or the equivalent
S.A.Citizen or valid work permit for S.A.