Student Journey Officer (JB4622)

Student Journey Officer (JB4622)

Market Related

We are looking for a dedicated Student Journey Officer to handle administrative tasks for our academic programs. This role involves ensuring smooth program delivery and providing excellent student support to enhance student retention. You will be the primary contact for student queries and aim to resolve them within 24 hours.

Requirements:

Responsibilities:

Manage applications, registrations, and enrolments.

Maintain accurate student records and data.

Track and follow up on student attendance.

Ensure students and lecturers have access to necessary materials.

Administer and analyse student and lecturer surveys.

Maintain organized filing systems.
Communicate effectively with students and lecturers.
Support academic staff with performance reviews and other administrative tasks.