Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
This role provides immediate response to complex administrative requirements in accordance with SLA parameters, in a processing environment. The incumbent is individually accountable for achieving results through own efforts.
Job Details
Attends to the above duties in respect of all death claims received on policies owned by SuperFund by:
- Complying with the provisions of the Pension Funds Act and the Rules of the Fund.
- Ability to understand, interpret & apply various pieces of legislation to sets of facts.
- Consistent compliant process execution through the exercise of discretion and sound judgment.
- Sound & defensible reasoning.
- Maintaining a tight case management audit trail in respect of all duties performed (which includes formal report compilation for each case).
- Consults with the Knowledge Manager, regarding complex and technical-legal matters.
- Ad hoc tasks.
- Matric
- Working knowledge of Old Mutual internal systems (OMUNET, AWD, Craft, Hyphen, DHA, Compass, Chorus, EMS, EB Tax, etc.)
- At least 2 years working knowledge in respect of Section 37C of the Pension Funds Act
- Strong MS Excel proficiency
- Sound consultation, collaboration & influencing skills.
- Disciplined planning / organizing skills & execution of duties.
- Sharp servicing of all claim stakeholders.
- Excellent verbal & written communication skills in this field.
- Detail focused, thorough, analytical, and diligent.
- Ability to withstand significant work pressure.
- Creative problem-solving skills.
Education
Matriculation Certificate (Matric)
Closing Date
03 May 2024
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.
All prospective employees are required to disclose their vaccination status as part of the recruitment process.
Please refer to the Old Mutuals Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.
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