Shipping Controller

Key Roles and Responsibilities

As a Shipping Controller in the Shipping Department at Cape Union Mart your key responsibilities are as follows:

• Costings and Clearings
• Follow up on outstanding documentation (invoices and original bills)
• Submitting accurate clearings (including Bonded goods) to Logistics Service Provider (LSP) on time
• Ensure correct tariffs against products ordered and cleared
• Timeously submit Supplier Invoices for payment
• Validating cost lines according to negotiated rates and process accurate Costings in TC (including Bonded & rebate goods) prior to container delivery to the Distribution Centre (DC)
• Liaise with IT and LSP on integration issues
• Bring Duty to Account on Bonded and/or Rebate goods
• Order Management
• Seek approval from Buying Departments for shipments outside of tolerance
• Ensure orders not yet shipped are amended/cancelled
• Obtain Quotes
• For airfreight queries
• For any special packaging instructions
• Ad hoc analyses
• Will be required to do ad hoc analysis using data from Oracle/Tradecloud/Qliksense within agreed deadlines
• Invoices & payments
• Liaise with LSPs regarding additional invoice queries and Vouchers of Correction
• Liaise with Finance Department regarding LSP payments & credit notes
• Process additional invoices in Sage
• Daily Duty and Vat Deferment payment reconciliation
• Process Deferment Payments
• Payment authorisations
• Governance
• Supply all necessary documentation to Auditors as and when requested
• Liaise with Auditors on process confirmation
• Liaise with LSP SARS expert for all new applications & tariff code confirmations
• Liaise with CUM Legal department for documentation, signatories and approvals
• Ensure all duties paid are processed according to SARS regulations
• Apply timeously for all legislative permits required
• System enhancements
• Work with TC, Sage and Oracle teams for new requirements and User Acceptance Testing
• Complete training required
• Log calls for system errors and trouble shoot resolutions with relevant application teams
• SOPs
• Manage all requirements and process changes necessary should any of the above change for good business reasons or continuous improvement
• Workshop and publish changes with fellow Shipping Controllers

Works Closely With

• LSPs
• Buying Departments
• Finance Department
• IT Department
• Shipping Team
• Legal Team
• Suppliers

Skills Required

• Good, clear written and verbal communication skills
• Good numerical skills, division, multiplication, percentages and relationships of numbers are minimum requirements.
• Judgment and Decision Making - Considering the relative cost impact and benefits of potential actions to choose the most appropriate one to protect margin and stock management
• Troubleshooting - Determining causes of operating errors and appropriate timeous steps to rectify them
• Time Management - Managing one's own time and deadlines
• Service Orientation - Actively looking for ways to help your customers.
• Strong organizational and prioritization skills
• Ability to cope with change flexible approach to process changes and shifts in change of job requirements
• Taking equipment off site
• Obtain authorisation to take equipment offsite.
• Be aware of policy requirements and expectations about off-site use of Cape Union Mart equipment i.e. taking your laptop with you when you travel.
• Secure off-site equipment use.
• Proficient use of Microsoft Suite (Excel, Outlook, Word and Teams in particular) V-Lookups and Pivot tables essential
• Use of various Online portals, web training and onsite training offered
• Remain up to date in latest technology, skills and business process changes in this field internationally and locally