The Technical Support Services (TSS) Activity helps USAID/South Africa and Regional Health Office (RHO) to address technical priorities and develop creative, innovative solutions to strategically allocate resources, strengthen connections with partners, and replicate best practices and effective program models. Through the TSS contract, Panagora Group augments capacity by providing technical, operational, and administrative support to USAIDs largest health portfolio. TSS deploys advisors in response to USAID requests for priority work with government stakeholders, implementing partners, and/or other entities. TSS supports Health Office staff and teams to integrate creative solutions into routine work. TSS also provides international and local expertise for surge support, as needed, for USAID Program Cycle requirements, planning, development, outreach, communications, and Health Office human resource functions.
Position Summary
Panagora seeks a Program Support Advisor to support USAID/South Africa (Care & Treatment) who will be responsible for leading, advising and supporting quality improvement across the program. This will be achieved through programmatic data synthesis, identifying programmatic strengths and weaknesses and facilitating performance improvement through clear and achievable direction to partners. This will include supporting monitoring and evaluation processes, guiding teams with clear advice on setting up programmatic processes in line with USAID policies and procedures. The role will provide procurement direction, utilizing prior knowledge of USAID processes and requirements in program design and procedures. The role will maintain and strengthen partner and stakeholder relationships, coordinating key meetings, progress reports, ongoing monitoring and evaluation.
Primary Responsibilities
Data Review and Data Use:
- Synthesize qualitative and quantitative data to elucidate operational issues and key themes across partners and geographies and disseminate findings to appropriate stakeholders to drive programmatic improvement (including findings from Data Quality Assessments (DQAs)).
- Facilitate the review and identification of performance indicators and targets for Care and Treatment programming (in collaboration with the Strategic Information Lead).
- Interpret and incorporate program monitoring and evaluation findings into on-going program implementation.
- Serve as resident expert on USAID processes and requirements for program design and advise on the full range of program design principles and procedures, ensuring adherence to the USAID Program Cycle and relevant Mission Orders, supporting Care and Treatment Planners as needed.
- Guide and lead technical teams in the preparation of program design and development tasks including:
- development and refinement of logical frameworks
- drafting concept notes and program descriptions
- conducting market research
- creating performance management plans, including the identification of project milestones, targets and performance indicators
- ensuring program design and development products adhere to USG and USAID legal, policy, and regulatory requirements
- Identify and compile data or analyses needed for program design efforts.
- Draft, review and provide technical contributions to design and procurement documents for up to four new programs.
- Provide logistics and technical support for design processes, such as stakeholder meetings and design workshops.
- Conceptualize, coordinate, facilitate, and contribute to Care and Treatment partner meetings, quarterly performance reviews and other program monitoring activities.
- Coordinate and draft program (work plan) guidance and disseminate strategic information, latest research and other knowledge products to partners for improved program implementation.
- Identify, draft and disseminate best practices and other program documentation.
- Draft, edit and/or finalize high quality, routine products for Agency processes such as budgets, memos, and programmatic briefs/updates.
- Provide guidance and monitoring for site visit tracking, reporting and analysis for both cooperative agreement management compliance and programmatic improvements.
- Masters degree in a medical, public health or relevant discipline.
- 8-12 years of experience in international, public health programming, and experience working in technical oversight, design, and implementation of HIV and AIDS and/or other health programs in developing countries.
- Specialized knowledge in the demography and epidemiology of HIV and AIDS and other health areas.
- Specialized knowledge and demonstrated expertise in understanding the current evidence base as it applies to HIV and AIDS and other health areas program design, management, and evaluation.
- Relevant work experience for this position includes previous work as a technical advisor for the South African Government, other donors, civil society, community health services, or international donors.
- Skilled at strategizing, developing and implementing effective USAID-supported HIV and AIDS and other health area programs, including financial management and administrative skills to oversee the performance of implementing partners, technical advisors and development partners.
- Strong quantitative, analytical and reasoning skills, verbal skills and ability to communicate technical information clearly and effectively to both technical and non-technical colleagues.
- Familiarity with HIV and AIDS and other health area modeling of incidence and prevalence and ability to interpret results for programmatic decision making/prioritization.
- Excellent interpersonal skills and ability to work with individuals from diverse professional backgrounds.
- Analytical thinking and attention to detail.
- USAID procurement experience preferred.
- Strong report writing and presentation skills in English.
- Strong work ethic and the ability to work well independently and as part of a team.
Panagora Group is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
- Note: Panagora does not offer visa sponsorship.