Support Imagineer

Job Description

Hello Future Support Imagineer (NAV Marketplace)

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Nows the time to imagine your potential in a team where experts come together and ignite effective change.

Are You Someone Who Has Experience In

• Designing products of medium complexity, which includes market research, business viability study, and final product design.
• The successful candidate will be part of the FNB NAV>> Marketplace team
• Ideation, implementation and follow through of projects
• Retail experience or Fintech background experience
• The successful candidate will be responsible for key insights to support strategic initiatives

Key Responsibilities

• Establishment, alignment and management of target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency
• Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SMEs, project managers and senior staff members
• Maintenance of expert knowledge on relevant legislative amendments industry best practices and provision of proactive advice and solutions to relevant stakeholders
• Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
• Implement and maintain sound business processes that minimise FNB risk and deliver quality requirements specifications. Findings that area as a result of internal or external audit and client management and risk.
• Manage designated product development projects from inception to final execution, including post implementation evaluation.
• Initiate and manage market research, data mining and quantitative analysis to ensure sustainability and future competitive growth
• Explore local and international markets for new products and trademarks in order to expand and strengthen the business' market position
• Facilitate the conversion of knowledge and ideas into new or improved products, processes and services
• Manage own development to increase own competencies

We Can Be a Match If You Are

• Must be able to work well in a team
• Follow through with projects from ideation to implementation
• Challenge the status quo
• Must have a can do attitude
• Able to run with projects on their own
• Good stakeholder management internal and external stakeholders
• Have 4 to 5 years' experience in similar role

You Will Have Access To

• Opportunities to network and collaborate.
• Challenging work.
• Opportunities to innovate.

#Post

#FNB

Are you interested to take the step? We look forward to engaging with you further. Apply now!

Job Details

Application Closing Date

15/07/24

All appointments will be made in line with FirstRand Groups Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.