Sales Representative – Surgical Stapling Devices | Cape Town North

The successful candidate will focus on Endo-Mechanical Stapling products to end users and customers in hospitals and clinical facilities. Calling predominantly on General Surgeons and Gynaecologicals.

Key Responsibilities:

To drive increased market penetration of a specified portfolio of products in the relevant territory, by developing, maintaining and improving customer relationships, offering technical / clinical training and solutions to meet the customers and users needs, excellent after sales service and recovery.

Duties & Responsibilities:

• Work closely with the Marketing Manager and National Sales Manager to identify customer requirements, potential support and a sales plan for the territory.
• Work with the Marketing Manager & National Sales Manager to implement tactical plans to drive increased use of products.
• Achieve sales targets (budget) for the territory;
• Follow up on sales leads and address customer queries
• Work with sales colleagues to optimise growth of by sharing opportunities for growth and providing support as needed.
• Ensure that orders received are placed immediately
• Ensure invoicing and delivery is commissioned as per company procedures
• Develop positive relationships with end users and customers building firm foundation for ongoing business
• Offer professional and technical advice to solve customer technology / medical device requirements and offer solutions promoting the brand.
• Provide in-service training creating lasting and correct usage of the medical devices used
• Obtain approval for access through the relevant channels within the hospital groups / clinical facility prior to engagement with customers / users/ support personnel
• Attend workshop/ congresses when taking place in the designated area.
• Assist with coordination of administrative / logistics arrangements when required
• Establish and maintain an up-to-date database of customer information as per the Company requirements on SharePoint
• Actively work to close gaps & drive sales growth through optimizing sales resources by customer/product opportunity.
• Identify tender opportunities & new initiatives and work with Marketing Manager & the National Sales Manager to optimise the outcomes.

Requirements

Qualifications:

• Suitable life sciences tertiary qualification (preferred)
• Minimum of 1 year in sales / marketing in the medical device sector

Skills & Attributes:

• Knowledge of the medical device industry, hospital /clinical practice environment, relevant procedures, reimbursement /funding issues.
• Theatre Based Sales Experience Essential
• Professional and effective communicator and sales person with ability to present effectively to a variety of audiences
• Agile at building and utilising strong relationships and networks effectively, both internally and with key external stakeholders (e.g. scrub sister; pharmacy manager; stock controller; theatre matron, KOLs), earning their trust and respect
• Able to manage complexity and working with multiple personnel
• Computer literate- MS Office programs
• Fluent in English and Afrikaans
• Clear communicator and someone who helps to find solutions;
• Strong interpersonal skills;
• Flexible and adaptable.