Key Performance Indicators will include, but not limited to;
- Answering a high volume of inbound and outbound calls efficiently and maintaining a response rate swiftly in accordance with agreed Aftermarket Solutions standards
- Providing information and assistance to callers
- Taking and relaying messages to relevant parties
- Correcting and updating the electronic directory
- Qualification
- Matric - essential
- Previous admin experience essential
- Organised , accurate and professional
- Must be able to work as part of a team
- Must be a quick learner
- Honest
- Trustworthy
- Reliable
- Must be able to work under pressure
- Great telephone etiquette
- Good communication skills
- Clear criminal record
At Motus we are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goal
Please note that candidates not contacted within 2 weeks after the closing date must consider their applications as unsuccessful