System Administrator II

JOB ID

Req: 122753- Mandisa Martins

Job Family

Group Technology

Career Stream

IT Operations

Leadership Pipeline

Manage Self Operational

Job Purpose

To ensure that the production/ service delivery meets set objectives as per the Service Level Agreements (SLA's), customise, and to maintain and support Enterprise Systems Management tool in order to ensure availability, scalability and sustainability, in line with Nedbank business strategy.

Job Responsibilities

• System Administration for Nedgroup Trust applications
• Change Control Administration
• Central point of contact for Group Technology liaison
• Helpdesk support for Nedgroup Trust IT applications
• Managing business requests executed by Group Technology
• Manage Digizone requests
• Request and arrange database restores as required
• Manage Quarterly vendor activities for offsite data requests
• Manages Identity IQ access reviews for Nedgroup Trust
• SSRS Report administration
• 1st line support for Trust business support
• Knowledge of the Nedgroup Trust applications would be advantageous
• Will report into a ADM resource manager, but seconded 100% to Head IT Wealth Management SA

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

IT Diploma or Degree; Product certification

Essential Certifications

• Certification applicable to relevant technology

Minimum Experience Level

3-5 years IT industry with 2-3 of these years in systems management

Technical / Professional Knowledge

• Administrative procedures and systems
• Data analysis
• Microsoft Office
• Relevant regulatory knowledge
• Business writing skills
• Information Technology concepts
• Role relevant related technologies
• Multiple operating system
• Computer Literacy
• Performance monitoring and tuning

Behavioural Competencies

• Applied Learning
• Collaborating
• Customer Focus
• Initiating Action
• Work Standards
• Managing Work

Please contact the Nedbank Recruiting Team at +27 860 555 566