We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.
This position reports to the Operations WMS & Systems Manager
Your responsibilities will include:
- Day to Day administration of Oracle WMS user maintenance, user access, user profiles and location maintenance, level 1 support to DC operations, troubleshooting of integration issues with ERP
- Interface between DC Operations and WMS Vendor
- Development of reporting and dashboards from WMS reporting database for OPS management teams
- Analysing system logs, identifying, and reporting of potential issues with all operational systems.
- Performing routine audits of systems and operational processes
- Understanding & partaking in stock sync, operating system updates, patches, and configuration changes.
- Adding, removing, or updating user account information, resetting passwords
- Answering technical queries and assisting users
- Troubleshooting and recording of reported system problems
- Liaison with IT & ensuring that the network infrastructure is up and running
- Quality Control (QC) support for Integration of Dimensions operational assistance
- Assisting in trouble shooting WCS & escalating to stakeholders
- Responsible for all technical WMS understanding & internal DC processes
- Responsible for maintenance of technical training schedules in support of operational SOP's
- Assisting in arranging data in an understandable manner to assist operations with dashboards
- Assist operations with good system practice & change management
- Troubleshooting of integration issues with ERP & WMS system
- Bachelor of Industrial Engineering, Logistics, IT Systems, or similar qualification
- Full understanding of a WMS, the application, and troubleshooting
- Experience in DC operations beneficial
- Experience in FMCG and Retail industry beneficial
- High level of proficiency with MS Office packages
- Excellent communication skills, both written and spoken
- Solutions-oriented, can-do attitude; self-motivated
- Comfortable with learning and adapting to new systems
- Comfortable with change and excellent team player
- Critical and Systems thinking
- Attention to detail
- Takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of Takealot.com being the leading e-commerce company in Africa
- We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve
- We are doers and not only thinkers, it's all in the execution after all.
- We love what we do and what we are creating
- is forthright but respectful
- is an expert at doing, who can not only design but also execute
- is analytical, able to use data to make decisions
- is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
- is passionate about the potential of e-commerce and delivering a world-class customer experience
- is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
- is business SMART. Able to think about problems from a business perspective using technical and product input
- is curious and challenge the status quo
- is innovative and enjoys iteration
- is collaborative
- will be at the cutting edge of developing new concepts for takealot.com.
- thinks like an owner of the business.
- is SMART, has INTEGRITY and is HARDWORKING
Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.