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ID 932210

Mr D - Product Manager (Checkout and Payment)

Job title : Mr D - Product Manager (Checkout and Payment)

Job Location : Western Cape, Cape TownDeadline : March 02, 2025Quick Recommended Links
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Your Mission, Should You Choose To Accept It

Product development
  • Manage the execution and rollout of checkout & payment features in the customer facing apps. This includes the entire product development cycle from design, documentation, implementation, testing and launch to success metric monitoring.
  • Take responsibility for talks and negotiations with partners dealing with payment services.
  • Researching the best solutions in the payments market. Keep up to date with the latest trends and developments and build cases for projects that can move the business forward.
  • Write detailed product specification documents for the engineering and design teams.
  • Collaborate and communicate effectively cross functionally to drive implementation of these specifications. (i.e define objectives and success metrics, business rules, epics/user stories, write acceptance criteria and wireframes).
  • Participate in and contribute to backlog grooming and planning ceremonies.
  • Engage with subject matter experts to analyze trade-offs and resolve priority conflicts.
  • Clarify product requirements and create acceptance criteria with QA.
  • Perform pre-launch user acceptance testing (UAT).
  • Collaborate with technical teams to document high-level non-functional requirements.
  • Contribute to technical design decisions for relevant projects.
Qualitative and Quantitative Analysis
  • Be responsible for defining and reporting on the checkout and payment success metrics such as the checkout conversion rate and general payment performance metrics.
  • Move the needle of the teams North Star metric through consistent execution of projects.
  • Monitor and analyze quantitative and qualitative data in order to identify opportunities for conversion rate optimisations in the checkout & payments space.
  • Own and maintain the accuracy of in app analytics (in app events) and customer data points for checkout & payment to ensure product data is reliable for targeting and conversion tracking.
Product Strategy and Road mapping
  • Contribute to the checkout & payments product strategy.
  • Define and own the checkout & payments product roadmap.
  • Maintain and prioritise the checkout & payments backlog through collaboration with the Head of product, Product lead , multiple business stakeholders and senior management
UX and Design
  • Suggest ideas to solve customer challenges and validate them in close collaboration with UX
  • Sign-off on design solutions (including copy) for owned products
  • Clearly communicate requirements to UX/UI design resources
Stakeholder management
  • Ensure relevant stakeholders are correctly identified and consulted.
  • Utilize deep understanding of core stakeholder pain-points / objectives to drive relevant initiatives.
  • Manage relationships with stakeholders including obtaining stakeholder buy-in for requirements and relevant project status communications
The Skills We Need
  • Able to prioritise and cope with competing priorities under pressure.
  • Ability to work in a fast-paced, sometimes less-structured, and constantly changing environment.
  • Able to take initiative in ambiguous situations, by identifying critical problems and driving solutions with the relevant people.
  • Very data driven and should be comfortable to make data driven decisions and be able to extract business insights from data.
  • Solution oriented, accountable and highly self motivated with a robust can do attitude.
  • Strong sense of ownership and determination to get things done (not scared to get hands dirty)
  • Strong organisational skills & attention to detail
  • Great people skills (Proficiency to work closely and collaboratively with multiple departments and executives, and in cross-functional teams).
  • Excellent problem-solving skills.
  • Excellent oral and written communication skills.
  • Eagerness to experiment, learn and grow.
Qualifications And Experience
  • At least 5 years experience as a Product Manager in an eCommerce or digital payments environment.
  • Bachelors degree or Advanced Diploma in Engineering/Computer Science/Information Systems.
  • In the event that a candidate does not have a Bachelors Degree or Advanced Diploma in a related field, an equivalent experience requirement must be met, which equates to a minimum of 8 years of Product Management experience.
  • Excellent understanding of the digital payments ecosystem and payments landscape in general.
  • A basic understanding of APIs, front end requests and backend responses that enable a digital payment transaction.
  • Experience with managing digital payments integration projects end to end and managing payment providers.
  • Must have a proven track record of execution and have the ability to formulate a detailed product roadmap and to execute on that plan.
  • Proven track record of collaborating and communicating effectively with engineering teams and business stakeholders to deliver product features.
  • Excellent understanding of conversion rate optimization and funnel analysis.
  • Understanding of the mobile app development cycle.
  • Experience with analysing data and making data driven product decisions. (SQL or GBQ experience beneficial)
  • Experience with product analytics tools such as Firebase, Google Analytics or Amplitude would be beneficial.
  • Experience with Invision, Balsamiq, Sketch or similar tools for wireframing/designing solutions.
  • High level of proficiency with MS Office applications (Excel, PowerPoint, Word), Google Suite, JIRA, Slack, and comfortable with learning new applications as required.
  • Administrative / Management jobs
Occupation:
Retail, store jobs
Job location, contacts
Location:
Cape Town
Western Cape
Company name:
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