Talent Acquisition Specialist

Prefered skills

Job Boards, Recruiting, People and Culture, Offer Management, Interviewing, Onboarding, Hiring, Executive Search, Business Acumen, Assessment Center

Job description

About the role:
The Talent Acquisition Specialist ensures that Zenzero attracts, hires and retains people with the expertise for the job and who are the right cultural fit.

They manage the attraction, recruitment and selection process across the business, from job-design and position advertisement through to offer management and on-boarding.

Working closely with senior leaders, hiring managers and the wider People and Culture team, the Talent Acquisition Specialist brings subject matter expertise to deliver a best-in-class hiring experience for candidates and hiring managers, and ensures that Zenzeros approach to talent acquisition is innovative and market competitive.

Key responsibilities and accountabilities:

• Managing the attraction, recruitment and selection process across the business, from job-design, approvals and advertisement through to offer management and on-boarding.
• Developing and implementing a proactive talent attraction approach and workforce plan, incorporating current and future workforce needs, role profiling, salary benchmarking and grading.
• Understanding our workforce mix and anticipating current and future talent needs, identifying and addressing workforce gaps/risks.
• Executing recruitment strategies including internal and external searches, partnering with hiring managers to guide them through the hiring journey, and consulting with them to create accurate, engaging, and inclusive role profiles.
• Connecting with candidates across diverse talent pools, working closely with all applicants throughout the application and interview process, offering timely outcomes and feedback.
• Building a strong network of diverse talent pools, and utilising a variety of direct recruitment methods to source candidates (e.g. social media, job boards, CV database mining, referrals, head hunting etc).
• Ensuring all processes are documented and are efficient, offering a great candidate and manager experience.
• Partnering with and managing external specialist agencies; brief, manage and negotiate fees with third-party suppliers as and when required.
• Ensuring the provision of high-quality advice to managers on selection techniques including Teams interviewing, competency-based interviewing, psychometric testing, assessment centres etc.
• Producing and presenting reports and metrics to support continuous improvement; defining reporting requirements for recruitment and building dashboards using data to drive recruitment decisions.
• Collating market insight and salary bench-marking data to ensure we remain competitive.
• Project work as required in line with People and Culture workstream.
• Redesigning and managing the onboarding process - ensuring its best-in-class.
• Continuously building knowledge of the Technology Managed Services and Solutions sector and job markets.
• Building strong and credible relationships with internal stakeholders, partnering with them to gain knowledge of their hiring needs.
• Working with business unit owners and hiring managers to coach and develop them in assessment and selection techniques.
• Providing workshops and briefings in own area of expertise to up-skill line managers and provide information on policy and procedure.
• In collaboration with the wider People and Culture team, ensure that we attract, recruit, develop and deploy diverse teams and inclusive leaders, co-creating positive action interventions where required.

What youll need to be successful:
In this role, you will be a Brand Ambassador. We are looking for a confident, self-motivated and resilient individual with the ability to work under pressure in a fast-paced environment. You must be approachable, forward-thinking and committed to excellence.

If you this this opportunity may be a good match for you but you feel that you do not meet all of the requirements, please get in touch to arrange an informal conversation about the requirements for the role.

Knowledge:

• Knowledge of assessment and selection methodologies.
• General knowledge of employment law and best practice.
• Knowledge of innovative talent acquisition strategies employed by other organisations.
• Knowledge of the Microsoft Certification scheme.
• Knowledge of the drivers of Engagement at work.
• Knowledge of the job-market in the UK and South Africa.

Experience:

• Experience of recruitment/resourcing for a Managed Services Provider (MSP).
• Experience of coaching and collaborating with hiring managers.
• Exposure to recruitment/resourcing in Bulgaria
• Use of Applicant Tracking Software (ATS)
• At least 5 years in-house or recruitment agency experience.
• Experience of recruitment in the IT sector.
• Experience of UK recruitment an resourcing.
• Experience of recruitment at high volume in a fast paced environment.

Educations and Qualifications:

• A good general level of education.
• Relevant qualification in HR or recruiting/resourcing.

Abilities:

• Data driven and able to demonstrate good reporting, and the ability to produce KPI dashboards.
• A problem solver - able to think resourcefully and creatively to overcome hiring challenges.
• Able to influence at all levels with strong business acumen.
• Equipped with a team player mentality and willingness to share knowledge and upskill others.