Talent Manager

RoomRaccoon

RoomRaccoon was founded by Nadja Buckenberger and Tymen Van Dyl in 2017 with a mission to redefine hotel operations through our all-in-one hotel management system.

Our diverse team of 110 professionals, spread across 5 offices worldwide, serves 2000+ clients across Europe, USA and Africa.

Title: Talent Manager

Type: On-site

Terms: Full-time

Language: English

Location: Only considering applications based in South Africa (Cape Town)

Your North Star (Employee Engagement & Retention)

We are seeking an experienced Talent Manager with a strong background in personal development and expertise in career coaching. This role will focus on identifying growth opportunities for employees, designing impactful personal development plans, and guiding individuals in their career journeys. The ideal candidate is a proactive, empathetic, and results-oriented professional who can align employee development with our business goals.

Day in the life of the Talent Manager

Career Coaching And Mentorship

• Provide personalised career coaching sessions to employees, helping them set and achieve career goals aligned with company objectives.
• Foster a coaching culture within the organisation by training managers and leaders in coaching best practices.
• Assist in creating Personal Development Plans (PDPs) to facilitate career progression and skill enhancement.

Talent Management

• Contribute to performance management processes, ensuring alignment with employee growth and development goals.
• Work closely with the talent acquisition team to ensure that career development potential is considered in hiring and onboarding processes.
• Support the development of succession planning initiatives to ensure long-term success and retention of top talent.

Employee Engagement And Retention

• Design initiatives to improve employee engagement and satisfaction, focusing on learning and development as a retention tool.
• Conduct regular check-ins with employees to gather feedback on career development needs and aspirations.
• Monitor employee turnover rates and develop strategies to improve retention, particularly by addressing career development needs.

HR Analytics And Reporting

• Track and analyse data on training effectiveness, employee progression, and retention to make data-driven recommendations.
• Prepare regular reports on training metrics, career progression outcomes, and retention rates for leadership.

Key Skills

• Bachelors degree in Human Resources, Organisational Development, Psychology, or a related field.
• 8+ years of experience in HR with a focus on people development and career coaching.
• Proven experience in developing and implementing personal development plans
• Strong interpersonal and communication skills, with the ability to coach and motivate employees at all levels.
• Ability to analyse data, create reports, and use HR metrics to drive decision-making.

Beneficial skills

• Certification in career coaching or a related field

How to be successful as the Talent Manager

• Strategic thinking and a results-oriented approach.
• Strong presentation and facilitation skills.
• Knowledge of driving and implementing employee personal development plans
• Familiarity with career development frameworks and tools.
• Excellent communication, coaching, and leadership skills.

Perks

• Free Food Fridays
• Mac Environment
• Incentive Based Commission
• Formal Training Budget
• Annual Hotel Experience
• Equity
• Birthday & Christmas Vouchers
• Medical Aid Contribution

Disclaimer: Thanks so much for your excitement about joining RoomRaccoon! Were lucky to have so many talented people eager to be part of our team, so were reviewing applications as they come in. If you dont hear from us within three weeks, it means weve decided to move forward with other candidates this timebut dont be discouraged! Keep an eye on our careers page, and wed love for you to apply for roles that fit your talents in the future!