Looking for the next step in your career? Enjoy a challenge? Do you have an ambition for innovation? Want to make a difference?
If you join our growing global team, youll be working for an industry leader with offices across five continents, in over 47 countries and more than 28 000 employees. You will work with some of the leading world brands across the Fortune 100 and Fortune 500 companies who are all relying on Dimension Data to help them use the power of technology to achieve their ambition in this digital era.Youll be part of a team whos passionate about making a difference to the way technology shapes how we live and work whether its protecting the rhino, connecting the G20 Summit, or revolutionising cycling, giving you the opportunity to do great things.
Youll be joining a Global Top Employer, recognised for investing in talent because people are at the heart of our success. You provide the skills, passion and ideas, and well provide the platform to realise your ambitions.Great talent. Great teams. Great work. Great opportunities.
Want to be part of our team?
The Customer Service and Support function are responsible for activities related to assisting, supporting, and resolving customers' questions specific to products and services.
What You'll Be Doing
- The Customer Service and Support function are responsible for activities related to assisting, supporting, and resolving customers' questions specific to products and services.
The Call Center focus specializes in placing or answering calls to customers related to pre-and post-sales service.
Requires to maintain product knowledge and awareness of customer service policies.
May develop business opportunities based on calls.
Incumbents in this job family are typically responsible for directing and guiding the work of teams and/or individuals.
Typically incumbents would be responsible for performance reviews, pay reviews, and may have hire/fire decision-making authority.
- Job Description
- The Customer Service and Support function are responsible for activities related to assisting, supporting, and resolving customers' questions specific to products and services.
- The Customer Support area is responsible for assisting customers by providing information about products and/or services, answering questions, and resolving problems and issues.
- The Call Center focus specializes in placing or answering calls to customers related to pre-and post-sales service.
- Requires to maintain product knowledge and awareness of customer service policies.
- May develop business opportunities based on calls.
- Incumbents in this job family are typically responsible for directing and guiding the work of teams and/or individuals.
- Typically incumbents would be responsible for performance reviews, pay reviews, and may have hire/fire decision-making authority.
Must be willing and able to work within a nightshift environment
Join our growing global team and accelerate your career with us. Apply today.
Equal opportunity employer
We are proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.
