The Claims department of Momentum Insure team requires a Team Manager, with excellent claims experience and leadership ability/potential to lead a team of diverse skilled Claims Advisors. The suitable candidate must be organised, thorough, and be able to work under pressure. Excellent leadership skills and abilities are a pre-requisite
Requirements
- Matric
- Leadership, management and/or insurance related studies completed or in progress will be beneficial
- At least 2 years' experience in a short-term insurance claims department
- Previous leadership experience will be an advantage
- Assume full leadership responsibility for a team of diversely multi skilled professional claims advisors (Motor Driveable, Non-driveable, Commercial and Personal Lines)
- Checking and validating of all claims processed within the team
- Team development and performance (Which involves thorough coaching and one on ones)
- General day to day management of a team
- Liaise with service providers, clients, brokers and advisors
- Handling all queries and problems from service providers and clients
- Conduct all the above to the required performance and quality standards that are in place
