Tech Officer: Mobile (BEO Planning)

Structural Information

Job number: 10028823

Job title: Tech Officer: Mobile (BEO Planning)

Job grade: OP1

Group/ BU: CSB

Division: Mobile Network

Span of control: 0

Reports to: Management

REM Functional Area: Technical

Core Description

Responsible for regional UMTS/ LTE/ 5G planning, optimization, integration and configuration, Electro Magnetic Radiation (EMR) management, customer complaint management, including implementation of all relevant policies and procedures.

Job Responsibilities

Output 1: Network Assurance

Mobile Network Planning and Optimization.

RAN Capacity Upgrades using planning principles.

Attending to customer complaints to ensure our objectives of superior customer experience is met.

Network Traffic Monitoring and Assessment.

Network Performance Monitoring and Assessment (Accessibility, Retainability, Throughput and Mobility).

Auditing of our network parameters.

Backhaul Management.

Network Rollout.

RANGE

Softwares /Tools

Asset

ArcGIS

MapInfo

Mobi sight

Google Earth

U2020

PRS

Discovery RAN

Smart Care

PowerBI

Power App

Output 2: Site Surveys

Monitor the network to determine the capacity/coverage/quality Requirements; Identify possible problems.

Conduct root cause analysis and implement the recommended solution.

Coverage Simulation and Link Budget Analysis.

Conduct network optimization.

Obtain feedback from customer care as to whether the problem is resolved.

Carry out network trials (POC)

Network Performance Monitoring

Output 3: Data Capturing

Update information

Collect information

Compile information

Check errors

RANGE

Monthly reports

Weekly reports

Daily reports

Data integrity

Core Competencies

FUNCTIONAL KNOWLEDGE

Network Planning Software; Network Performance& Management Software; Radio Access Network Trialing Equipment& Software; RF Engineering Principles; WCDMA/ LTE/ 5G Architecture & Software Parameters

Functional Skills

Administration; Analytical; Decision Making; Problem-solving; Report Writing; Presentation; Interpersonal

ATTITUDES/ LEADERSHIP COMPETENCIES

People Orientated; Competitive; Cost Conscious; Committed; Responsible; Customer Focus; Integrity

Education

• NQF 6: 3 year Diploma/ National Diploma in Telecommunication or Engineering

Experience

• 6 months/ 1 Year relevant experience

Certifications

• None

Special Requirements

• Valid Drivers license
• Willing to work long hours

Physical Requirements

• None

Key Stakeholders

Additional Information

Qualifications:

• 3 Year Diploma/ Advanced Diploma/ Degree (at least NQF level 6) in Telecommunication/ Engineering-related environment.
• 6 months RF planning or optimisation experience.