Tech Officer: Network Engineer (RD)

Job description:

Business unit, Department, Reporting Business Unit
Solutions
Department
Network Solutions
Reports To
Manager: Service Operations (Financial)
Grade
OP1
Core Description Responsible for ensuring that quality standards are met through evaluating, designing and preparing detailed specifications for larger complex networks and communication systems that are in alignment with BCXs standards, as well as supervising direct reports.
Key Deliverables / Primary Functions

• Manage change, constantly reviewing design and responding to optimisation changes
• Monitor and control the network to ensure itsday to daystability
• Manage problems and assist with support functions
• Contribute to the research and assessment of new technologies as well as customer needs
• Monitor service levels and contribute to the development of standards and specifications
• Test systems and keep records of technical details on network design, implementation plans and capital projects
• Support users and support staff
• Attend to IMACD's (Installation, Modification, Addition, Change, Delete)
• Provide network administration and support
• Integrate systems

Core Functional Skills & Knowledge Customer Service ICT Knowledge Infrastructure Development& Support Process Orientation Result Orientation Problem solving Core Behavioural Competencies Culture Match Job Match Delivering Results & Meeting customer expectations Adhering to principles and values Working with people Following instructions & procedures Coping with pressures & setbacks Applying expertise & Technology Minimum Qualifications NQF 4: Grade 12 National Diploma Additional Education -Preferred /Advantage NQF 6: 3 year Degree/ Diploma/ National Diploma Experience 2 years relevant experience; experience in CISCO
Networking preferred
Certifications CCNA CISCO Relevant Certification will be an advantage Professional Memberships in Relevant Industry Level of Engagement & Span of Control Span of Control
0
Level of Engagement
Internal and external stakeholders
Special Requirements / Employment Condition Valid Drivers license Workplace / Physical Requirements Hybrid Remote Worker Revenue Generating Billable