126978
Job Family
Information Technology
Career Stream
IT Technical/Specialists
Leadership Pipeline
Manage Self: Professional
Job Purpose
To provide specialist advice and consultation on the product speciality; identify and resolve most complex issues related to specific product and be the final point of resolution before consulting externally. Create and/or maintainand communicate documentation of all processes; procedures and standards that enable the specific product and its application within Nedbank .Develop optimum solutions that meet both business and technology requirements . Design Technical Solution relating to the product.
Job Responsibilities
- Consult and provide advice on the use of the specific product including development and configuration.
- Ensure ongoing availability within the SLA requirements, and maximum exploitation of the product features across multiple business initiatives. Identify further opportunities for use of the product.
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
- Stay abreast of developments in field of expertise, ensuring personal and professional growth.
- Understand and embrace the Nedbank vision and values, leading by example.
- Identify opportunities to influence the improvement or enhancement of business processes and methodologies.
- Participate in Research and Development related to product usage. Ensure alignment with emerging technologies, and communicate the impact on Nedbank technologies.
- Participate and influence the technology evolution journey.
- Present to stakeholders on any impact or change to specific product. Meet client needs and provide stakeholders with business information on product performance.
- Expand IP beyond own product speciality and collaboratively with stakeholders
- Provide support on specific product Issues when consulted to provide problem solving.
- Participate in design forums, project forums and in Request for Proposal (RFP) document and maintain documents relevant to specific products.
- Align technology roadmap to strategic policies and procedures and define and document standards relevant to specific product.
- Ensure implementation is aligned to compliance and legislation.
- Obtain buy-in for developing new and/or enhanced that will improve the functioning of stakeholders' businesses.
- Maintain or validate up to date detail landscape views and technical guidelines of how specific products are implemented at Nedbank. Provide technical mentoring related to specific product.
- Attend product specific industry forums, technology specific industry forums, compile and present technical papers.
- Ensure alignment to Nedbank environment and legislative requirements.
- Review Nedbank and Business Unit Plan and ensure delivered systems, process, services and solutions are aligned to support the achievement of the business strategy, objectives and values. Contribute to the content of the curricula for stakeholders
- Enable skilling and required corrective action taking place by sharing knowledge and industry trends with team.
- Grow the profession through technical mentoring.
- Review vendor training offerings and stay abreast of changes related to the product.
- Develop the skill (applicable technical product skill) within the organisation and act as skills mentor on specific product.
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
- Accredited where formal expert certification on technology is available FPL or equivalent
- 5 - 7 years experience in an IT environment of which at least 2 years in a senior role from feeding career streams and at least 3-5 years specialisation in the specific product
- Banking knowledge
- Business Acumen
- Business principles
- Business writing
- Change management
- Industry trends
- Principles of financial management
- Principles of project management
- Research methodology
- Cluster Specific Operational Knowledge
- Data Analysis and Interpretation
- Relevant governing body practises and guidelines
- Product trends
- Compliance of license contracts knowledge
- Mentoring
- Industry best practise frameworks
- Specific IT products knowledge
- Business consulting and facilitation
- Relevant Governance controls and regulatory knowledge
- Information Technology concepts
- System Development Life cycle(SDLC)
- Role relevant related technologies
- Single IT product knowledge
- Service orientated Architecture (SOA)
- Adaptability
- Communication
- Continuous Learning
- Initiating Action
- Innovation
- Quality Orientation
- Technical/Professional Knowledge and Skills
