- Amazing brand with cutting edge technology
- Excellent teams in Global team collaboration
- High work-life balance with Flexible hours
- Agile working environment
EXPERIENCE: 4-6 Years related working experience.
COMMENCEMENT: As soon as possible
Qualifications/Experience
- IT Experience (5 to 6 Years)
- Higher qualification in computer sciences/Information Systems or equivalent qualification.
- Fluent in English including Business reading and writing and presentation delivery.
- IT Operational Experience as per ITIL
- Project management experience.
- Agile Methodology knowledge and experience
- Broad understanding of Technical Lifecycle Management (TLM) in IT
- Prior experience in the role of an Infrastructure Architect/Solution Architect.
- In-dept knowledge and practical experience of IT Infrastructure i.e., Data Centres, Networks, Servers, Storage, Platform, Middleware and Cloud Technologies (AWS, Azure, etc.)
- Practical experience in the special context of TLM.
- Practical experience in IT Operations.
- Ability to conceptualise complex information, but also delve into the details when required.
- In-depth knowledge and practical experience with frameworks and guidelines (ITIL standards) relevant for IT Operations.
- Practical experience with the classical IT Infrastructure Operations, DevOps and Agile software development.
- Any additional responsibilities assigned in the Agile Working Model (AWM) Charter
- Fluent in English including Business reading and writing.
- German Speaking advantage (not a pre-requisite)
- GROUP IT experience advantage (not a pre-requisite)
- Advanced skills in preparations and delivery of presentations to all organization levels
- Communication methodology skills in big organisations/initiatives
- IT Infrastructure Operations
- IT Process Steering
- IT Process Governance
- Data Analysis The ability to analyse and visualise data sets. (Excel, Power-BI, etc.)
- Service Now (SNOW) understanding
- Ability to collaborate with a variety of stakeholders & customers at different organisational levels.
- Ability to work as part of a team, inter dependant as well as independently and submit deliverables on time and in excellent quality. SELF STARTER.
- Self-motivated and open minded for proactive investigations and to learn independently in a dynamic environment.
- Above board work ethics this is of utmost importance.
- Willing and able to travel extensively, for up to 2 weeks at a time (international).
- Excellent interpersonal and organizational skills with ability to communicate effectively (both verbally and written) with both technical and non-technical colleagues / users.
- Consulting on the GROUP IT architecture processes with the focus on Technical Lifecycle Management (TLM)
- Support with the Planning, conducting and after care related to TLM activities.
- Support with the documentation of infrastructure components and master solutions according to TLM and architecture guidelines, including quality assurance.
- Monitoring and reporting of TLM activities in the Group.
- Interfacing with other experts with regards to IT Service Management.
- Ensure, drive, steer, report and improve the quality of architecture documentation with focus on TLM.
- Supporting the development of technical recommendation with respect to TLM.
- Updating & maintaining TLM Confluence pages.
- Updating & maintaining TLM process templates.
- Updating & maintaining TLM service offerings in ServiceNow.
- IT Process Maintenance/Communication/Optimization/Improvement in IT Service Management (ITIL) with focus on TLM
- Review and reporting of the status of mandatory artifacts and activities.
- Maintenance of customer base data.
- Engage with stakeholders of TLM Crisis Management and Emergency Management when required.
- Engaging with GROUP Dev/Ops Teams (Infrastructure and Applications) in support of TLM.
- Interfacing with other experts regarding TLM topics in support of the relevant reliability planning feature team.
- Attending of all Agile ceremonies and actively taking part in the ceremonies
- Adherence to the ZA IT HUB rules, policy and regulations.
- Important: A clear criminal record is required.
Also note, that if you have not received a response from us within 2 weeks, your application was unsuccessful.
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iSanqa is your trusted Level 2 BEE recruitment partner, dedicated to continuous improvement in delivering exceptional service. Specializing in seamless placements for permanent staff, temporary resources, and efficient contract management and billing facilitation, iSanqa Resourcing is powered by a team of professionals with an outstanding track record. With over 100 years of combined experience, we are committed to evolving our practices to ensure ongoing excellence.
