Requirements
REQUIREMENTS:
- Have a national technical certificate at N3 level, matric or equivalent.
- Must be a qualified motor mechanic or automotive machinist and must have been certified by The Olifantsfontein Test Centre or equivalent institution.
- Must have actively performed his/her trade for at least 5 years.
- Must have had some experience in a warranty control environment.
- Must possess the skills to perform detailed component analysis.
- Must have a high computer literacy level.
- Must be capable of formulating cohesive technical reports as well as management reports.
- Have above average communication skills.
- Must be able to develop a very good working relationship with people.
- Clear criminal check
- Maintains effectiveness when experiencing major changes in personal work tasks or work environment; adjusts effectively to work within new work structures, processes, requirements, or cultures.
- Focuses and guides self and team members in accomplishing work objectives.
- Interacts with others in a way that gives them confidence in ones intentions and those of the organization.
- Clearly conveys and receives information and ideas, through a variety of media, to individuals or groups in a manner that engages the audience, helping them understand and retain the message, and permitting response and feedback from the listener
- Identifies and understands issues, problems, and opportunities; compares data from different sources
- Building relationships and offering technical support to the branch customer base.
- Product analysis and compiling of technical reports.
- In house product inspection and quality control at branch level.
- Work closely with sales and marketing staff at our branches.
- Liaise with national technical manager and compile monthly reports.
- Gather market feedback with regards to product range expansion.
- Respond timeously to all alleged product failures reported by customers
- Analyse and report on all alleged product failures reported by customers
- Analyse and report on all products returned by customers alleged as being faulty
- Regularly visit the Automotive Engineering customers in conjunction with the Branch Manager
- Regularly report to the National Technical Manager on findings relating to possible product faults and failures
- Monthly report to the Branch Manager on activities.
- to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; and takes action that is consistent with available facts, constraints, and probable consequences.
- Maintains stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.
- Actively appreciates and includes the diverse capabilities, insights, and ideas of others and working effectively and respectfully with individuals of diverse backgrounds, styles, abilities, and motivations.
- Sets high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
At Motus we are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goal
Please note that candidates not contacted within 2 weeks after the closing date must consider their applications as unsuccessful
