Posted on: 23 April 2024
ID 912829

UEM Technical Specialist

UEM - Technical Specialist Testing - IT

Menlyn - Gauteng - South Africa, Midrand - Gauteng - South Africa, Rosslyn - Gauteng - South Africa

Our client who is at the forefront on innovation in the automotive industry, pushing boundaries to create next-generation vehicles. Our team is composed of talented individuals dedicated to revolutionizing transportation through cutting-edge technology and sustainable practices. As they continue to grow, they are seeking a skilled UEM solutions specialist to join their dynamic team.

ESSENTIAL SKILLS:

  • Experience with ITIL processes (Incident, Change and Problem management)
    • Plan and execute maintenance tasks (change management)
    • Plan and execute infrastructure lifecycle tasks (technical lifecycle, change management)
    • Resolve incident tickets
    • Analyse and resolve problem tickets
    • Experience with VIP and End-user support
    • Experience with technical documentation, standard operating procedures and user support guides
    • Experience with Active Directory/Azure Active Directory
    • Exposure to device management (SCCM, Workspace One, Microsoft Intune etc..)
    • Exposure to troubleshooting infrastructure, network and integration issues
    • Basic German Language
    • Any additional responsibilities assigned in the Agile Working Model (AWM) Charter
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    Occupation:
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