Posted on: 25 October 2023
ID 890073

Technical Support Specialist

Networks (Switching, Routing).
  • Experience in network operations or on field operations.
  • Wide proven experience of remote or on-site support, collaborating with customers, partners, and internal teams.
  • Excellent analytical and problem-solving skills, with the ability to multitask, with solid troubleshooting experience.
  • Preferably familiar with some types of production environments and common industry brands & variants of hardware assembly and configuration.
  • Exceptional customer service and confident communication skills, customising your interaction to the individual customer personalities and contexts.
  • Strong work ethic and ability to work efficiently and effectively with minimal supervision.
  • Ability to work in a fast-paced environment with excellent organizational skills.
  • Able to work to targets (SLAs).
  • A high standard of written and spoken English (additional languages such as: French, German, Italian, Spanish, is a plus).


  • Why Planet:

    Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

    Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you Apply now.
    Occupation:
    IT, computing jobs


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