We are looking for a technical support technician for a national company based in Plattekloof, Cape Town.
Job responsibilities:
- Putting together of panels, gateways and peripherals (integrated with SIM technology) to obtain a working environment (test bed)
- Setting up and commission of alarm panels, alarm keypads, supplier solutions, Biometrics and access control installations.
- Bring "alarm expertise" to the table and be quick to grasp 'automation' layer and merge the two.
- Responsible for physical installations at demonstration and other sites - ranging from alarm-type to surveillance-type to more advanced IT (e.g. routers etc.)
- Technical support on a 1st and 2nd level to resellers and clients (telephonically and/or physically)
- Provide direction and mapping of technical processes.
- Do pre-site inspections i.e. do signal test, internet checks etc.
- Ensure that you obtain and retain the prevailing regulatory obligations requried for you to perform your duties in representing the Company.
- Stay abreast of the latest initiatives in the relevant technical and alarm integration space.
Job requirements:
- Grade 12 certificate any additional related qualification useful
- Very sound technical knowledge
- Understanding of security and/or home automation industry
- Candidate must be registered with PSIRA and SAIDSA
- Minimum 5 years experience of handling security or related services and technical installations.
- Excellent problem solver and is solution driven
- Works well under pressure
- Clearly articulate ideas and thoughts verbally
- Demonstrates flexibility and positive attitude
- Good computer skills essential
- Good verbal communication skills
- Attention to detail
- Time management/Planning ahead
- High standards of performance for oneself
- Undisclosed basic salary plus benefits based on experience and expertise.
About company:
AlarmMaster provides cost-effective, best-of-breed wireless solutions which use the cellular network infrastructure to protect, monitor and manage home and business security.
