Technical Writer

The employee is expected to perform Technical writing review, Configuration and change Management, ISO9001 auditing and administration

Responsibilities
Compile ISO9001 related documentation

• Help with developing processes within the organisation in conjunction with process owners
• Provide support and guidance to business in accordance with documentation requirements.

Manage all documentation relating to own IP documentation.
Effective, accurate in accordance with company procedures, meeting expectations
Assist in the development of product structures in the configuration systems

• Assist product managers to perform regular product audits to identify outstanding and historic documentation
• Coordinate the capturing of all product and system related documentation
• Ensure that software IP has configuration attributes and is registered
• Manage and control correct change control procedure
• Enforce adherence to change control procedure
• Manage an effective, timeous, and accurate document distribution process to all affected parties

Develop appropriate strategy and pro-active action plans in accordance with ISO requirements and business goals.

ISO9001 activities

• Conduct internal audits in various departments
• Ensure in-depth knowledge of the SOP, and specific business functions
• Compile reports and recommendations based on audit outcomes
• Liaise with process document owners to ensure updates are done
• Ensure that the Quality Manual is maintain
• Explore digitization of processes and forms whilst including change controls

General

• tasks Ensure self-development by completing applicable non-Netstar Udemy courses.

Qualifications

• Bachelor's degree or equivalent experience
• Experience in the technology industry
• Strong written and verbal communication skills
• Ability to understand highly technical information