Introduction
A Technology Sales Engineer role (what we internally call a, 'Brand Technical Specialist') within IBM Security means providing industry-leading solutions to help our clients face into the challenges of cloud security, advanced threats, compliance and privacy, and mobile and remote security. It also ensures you're continuously developing personally and professionally to stay at the forefront of industry trends, and remaining as the trusted advisor our clients' success depend on.
Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds and keen co-creators always willing to help and be helped as you apply passion to work that will compel our clients to invest in IBM's products and services.
Your Role and Responsibilities
IBM Security needs pre-sales specialists like you to join our diverse team. You will assume leadership and technical responsibility for all pre-sales aspects of delivering IBMs flagship threat management portfolio, including SIEM, XDR, SOAR, EDR and other solutions.
As a Brand Technical Specialist, you'll work closely with clients to develop relationships, understand their needs, earn their trust and show them how IBM's industry leading solutions will solve their problems whilst delivering value to their business.
In this dynamic and interesting client-facing role you are a technical sales consultant to our clients, IBM sales teams and IBM Business Partners. You understand the clients business requirements, technical requirements and competitive landscape. The Security Brand Technical Specialist has an in-depth understanding of products, offerings, and services within their specialty, as well as strong business acumen.
Responsibilities
Candidates in this role will be responsible for the sales support of the complete IBM Security Software offerings, with a focus on Threat Management (which includes QRadar) for your assigned territory, performing technical sales activities which includes:
- Engagement at various levels of the client organization to assess and identify solutions.
- Collaboration to define, design, and detail the technical aspects and feasibility of proposed solutions.
- Answer technical questions or RFPs throughout the sales process in order to progress and close sales.
- Deliver solution workshops, product demonstrations, technical education, and Proof of Concepts.
- Presenting our solutions and your point of view.
- Support technical escalations, helping clients and partners to adopt our technologies.
- Developing technical guidance.
- Provide technical assistance for marketing activities: Regional Workshops, User Group Meetings, Sales Seminars, Meet-ups, and Trade Shows
- 7+ years experience in Information Technology or Security.
- 5+ years experience in Software Pre-sales or Sales Engineering.
- Cybersecurity knowledge in solutions and methodologies which may include SIEM, XDR, NDR, SOAR, and Cloud Security
- Experience and track record in a Technical Sales or Delivery role.
- Experience in technical solution design and architectures.
- Knowledge of MITRE ATT&CK framework (or other comparable frameworks), implementation of security use cases, connection of third-party systems to SOC/SIEMs, and requirement analysis in security projects.
- Understanding of Security operations & relationships, and technologies used across the SOC in Incident Response.
- Fluent in spoken and written English.
- SaaS/Cloud experience.
- Excellent communication skills, including writing, speaking, and listening.
- Excellent presentation skills.
- Readiness to travel regionally
- CISSP, CISM or other Security related certification.
- Knowledge in Kubernetes/OpenShift Container Platform.
- Basic Node.JS skills.
- Scripting (Python, Perl, shell scripts) and programming skills (Python, Javascript, Java).
- Security Market Mastery: Expertise in the Security market to consult, advise, and rapidly establish your reputation as a trusted client advisor (training on IBM's Security offerings provided).
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The companys Global Markets organization is a strategic sales business unit that manages IBMs global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
Your Life @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means youll be able to learn and develop yourself and your career, youll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
About IBM
IBMs greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, were also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now its time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. The Companys approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with different abilities to apply.
