Agent: Contact Centre- Telesales

Title

Agent: Contact Centre- Telesales

Job Description

Matric
1 - 2 years experience in an outbound sales contact center
Proven track record in a sales/retentions position.
Must be flexible to work/be available on weekends & after hours if necessary
Must be flexible to working different shift times if necessary
Contacting leads received by Telesure within 15 Minutes
Concluding telephonic sales contracts
Arranging for installation of the tracking device within 5-7 working days
Actioning Non-Wip leads and marking leads as lost
Maintaining a conversion rate of 80%
Achieving +90% on monthly fitment target of 350 new installations
Achieving 100% quality/compliance
Daily contracting target of +20 clients
Excellent customer services
Microsoft office package
Excellent knowledge of Microsoft Word/Excel
Excellent administrative skills and communication skills
Able to work and perform under a very pressurized environment
Target driven
Calling outstanding leads on a daily basis
Flexible shifts when required
Ability to sell over the phone
Ability to communicated professionally and maintain a good relationship with our business partners
System knowledge of CRM
Multilingual