Global Forwarding Freight South Africa has an opening for a Tender Desk Specialist where you will on the South Africa level, supports the RFQ Manager in ensuring effective and efficient record keeping of active RFQs and Deadlines, with the support and guidance of RFQ Manager, ensures efficient and effective completion of customs and ocean freight RFQs in the relevant formats to meet all DGF global / Country and Local RFQ requirements, liaise with all departments relevant to pricing requirements and requests, communicate with HOP or CLB owners for additional information required within a timely manner, an assistant to his/her superior in providing regular reporting to South African management, record keeping of all actions / decisions made within the pricing process, record keeping of all RFQ documentation / information and responses, proactive management of RFQ cycles, consolidate RFQ responses according to set standards as per required timeframe as well as support RFQ Manager with information requirements for Commercial teams / Bid Owners to ensure proper completion of RFQ rates. Join us now in connecting people and improving lives.
In this Tender Desk Specialist position
- You will timeously update RFQ register with RFQs/Tenders, Deadlines and Submission dates and RFQ requirements.
- You will ensure tracking of RFQ activities on global, regional and country level.
- You will analyze RFQ scope, requirements, terms & conditions, liabilities; and seek clarifications if necessary.
- You will notify RFQ Manager of any deadline extensions required immediately.
- You will launch and update action tracker when applicable.
- You will allocate and notify local commercial owner of RFQ for support.
- You will seek Clarification from Bid owner in a timeously manner.
- You will manage RFQ/Tender timelines based on RFQ time frame.
- You will gather relevant rates for each RFQ/Tender from responsible departments.
- You will efficiently and effectively complete pricing templates.
- You will keep record of pending information required and follow up for each RFQ.
- You will cross check pricing templates completed for data quality assurance.
- You will action RFQ priorities as indicated by RFQ Manager, Global and Commercial (of must wins, significant RFQs).
- You will formulate submissions in accordance to standardised process and client requirements.
- You will ensure pricing submission is in the required format and meets requirements set by customers.
- You will be responsible for submission of RFQs via Global RFQ submission platform when required.
- You will record and file all relevant information for each RFQ in accordance to standardised process.
- You will bring any potential risks around RFQs to RFQ managers attention for support immediately.
- You will manage time and priorities efficiently. And support RFQ for must-win situations.
- You will with the assistance and guidance of RFQ Manager, work out the pricing strategy with key stakeholders for important RFQs.
- You will ensure price quoted are correct and align with country sales strategies.
- You will complete internal pricing templates on behalf of ZA commercial team.
- You will negotiate with overseas counterparts/coordinate with local departments for competitive rates / services as necessary.
- You will provide RFQ summary reports as required.
- You will ensure successful completion of all tenders/RFQs.
- You will meet KPIs set out by RFQ Manager.
- You will receive RFQ feedback for continuous improvement of process and procedures from RFQ Manager.
- At least 6 years experience in the OFR/AFR Pricing environment
- 8 + years of experience in forwarding business (preferably in Pricing/Sales field).
- Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
- Possible further career development
- Competitive salary
We are part of DHL Group, the worlds leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:
- The largest global network with more than :30, 000 passionate employees
- The most efficient processes and fastest response times
- The best solutions and best customer service
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Work Authorization
DHL Global Forwarding will only employ those who are legally authorized to work in South Africa. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.
