- Amazing brand with cutting edge technology
- Excellent teams in Global team collaboration
- High work-life balance with Flexible hours
- Agile working environment
COMMENCEMENT: As soon as possible
Qualifications/Experience
- South African citizens/residents are preferred.
- Degree or diploma in IT or relevant testing experience
- Understanding of systems engineering concepts (SDLC)
- The ability to analyse a process from start to finish
- Test case development
- Modelling techniques and method
- Communication
- Reporting
- OPS & Customer support process flow & tools
- The candidate should be able to:
- Test case creation and Execution.
- Basic Test reporting during test execution (SIT sand UAT)
- Provide system training to identified super users and business testers
- Plan, organize and support test case creation
- Coordinate test data creation with the developers and test analysts
- Assist in the execution of test cases and defect retesting
- Track new/changed requirements and ensure these are addressed during testing
- Ensure entry/exit criteria for all test phases are met in time
- Ensure that project time allocated to testing are utilized efficiently and effectively.
- Daily monitoring & action of Production tickets coming into ITSM.
- Assisting with configuration & monitoring of PROD app performance.
- Following up on ticket investigation, resolution, and feedback to end-users.
- Weekly / monthly reporting dashboard updates on ITSM issues.
- Availability to provide OPS support during the holiday season (On rotation / on call)
- Knowledge of Group, ITPM, AWM (Advantageous)
- Excellent proficiency in the Agile Tool Chain (JIRA, Confluence, X-ray)
- Core Role tasks and responsibilities:
- Ensure that all processes are investigated/considered in obtaining the specifications of the user requirements.
- Propose and review system design and evaluate alternatives.
- Review and present proposed system solution to IT Project Lead or Product owner.
- Develop system solutions in line with quality and delivery requirements.
- Ensure that the following steps in the Development Cycle are executed:
- Preparation of system/technical documentation (as per ISO standards)
- Preparation of user and operation manual
- User training
- System testing/parallel runs
- System implementation
- System audits/quality assurance
- Ability and willingness to coach and give training to fellow colleagues and users when required.