Traffic coordinator

The Traffic coordinator plays a crucial role in optimizing the logistics and transportation operations at TVH South Africa. Reporting to the Operations Manager, this position is responsible for overseeing the processing of export outbound shipments (ocean / air), ensuring that goods are shipped efficiently and on time and Inbound import shipments, coordinating inbound containers and airfreight and keeping record and reporting on costs.

The Traffic coordinator will focus on managing relationships with local domestic carriers and facilitating the export of products to our global TVH locations, contributing to seamless supply chain operations. Through effective coordination and administrative support, this role aims to enhance operational efficiency and uphold our commitment to excellent service delivery. Key responsibilities include transport planning (export / import / domestic) and execution, operational support, customs clearance preparation and follow up, exception/error handling, problem solving, claims handling, metrics and analytics, and reporting.

Your role and responsibilities

• Arrange inbound/outbound shipments promptly and cost-effectively.
• Coordinate closely with warehouse staff for order picking, packing, and consolidation, and check order status in the TVH application to expedite warehouse processing activities.
• Prepare all required shipping documents (and export customs clearance preparation) and release goods to the designated carriers selected by TVH in a timely manner.
• Organise periodic operational meetings with the transport companies appointed by TVH.
• Ensure the standard operating procedure (SOP) with transport companies is followed and get updated when needed.
• Act as contact person for questions / remarks raised by the transport companies.
• Ensure shipment pre-alerts are sent to all TVH warehouse stakeholders containing all the necessary information. Ensure shipment discrepancies are reported (eg. Changed ETA)
• Ensure that additional export lanes are implemented in accordance with the existing working instructions and processes.

How to succeed / your profile

• Proven experience in a transport or logistics role, particularly within the South African market and in exportation.
• Demonstrated ability to work under pressure and meet tight deadlines.
• Experience in a similar role within the logistics and supply chain industry.
• Proven experience in air freight / ocean freight transport modes
• Proven experience with export / import customs clearance procedures

What's in it for you

• A competitive salary.
• Flexible working hours and a healthy work-life balance.
• Lots of support and an encouraging team of co-workers.
• An infectious We Are One can-do mentality.
• A people-centric culture where your fitness and mental well-being matter.
• Opportunities for professional development, including access to LinkedIn Learning and many in-house/external training courses.

People are at our heart

TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.

About TVH

TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.