Training Consultant for Financial Software (POS 23129)
Somerset West
R 20 000 to R 23 000
Requirements:
- Training or consulting experience
- Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience
- Proficiency in Microsoft Word, and Outlook, PowerPoint
- Excel proficiency intermediate
- Customer service / support experience will be advantageous
Responsibilities:
- Creating and managing training plans with customers
- Reporting on training progress of all customers that is in training
- Work directly with client to effectively coordinate each training project to completion.
- Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.
- Provide system training to customers
- Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system
- Assist with preparing data and uploading on to the system for new customers
Closing Date: 31 January 2024
