Treatment Co-ordinator

Dental Treatment Co-ordinator and Administrator, Dental practice, Cape Town CBD

We are looking for a Treatment Coordinator who will be responsible for managing patient treatment plans, providing administrative support, and enhancing the patient experience through effective communication and technological proficiency.

This position requires a proactive, professional, and detail-oriented individual who is skilled in basic image editing and proficient in English. The right candidate must have some kind of experience in a medical environment, not necessarily in a dental practice and the position will require someone with a willingness to learn, a quick thinker and someone with a passion for a patient centred environment

Requirements:

• Engage with patients to explain recommended treatments and answer their questions.
• Create and present treatment plans to patients in a clear, understandable and professional manner.
• Prepare accurate cost estimates.
• Maintain an organised filing system.
• Attend to bookings and coordinate appointments for various treatments, ensuring efficient patient flow.
• Utilize Microsoft imaging to edit patient photographs and treatment documentation as needed.
• Ensure high-quality visuals for patient education and documentation purposes.
• Administrative Tasks: Maintain accurate patient records, treatment plans, and financial agreements.
• Type succinct notes as the dentist dictates whilst attending to patient treatment.
• Handle patient inquiries, emails, and phone calls professionally and promptly.
• Anticipate the needs of the dentist and the practice, assisting with various tasks to ensure smooth operations.
• Ensure excellent communication with patients, addressing their concerns and guiding them through their treatment journey.

Requirements:

• An undergraduate degree or diploma is an advantage
• Proven experience in dental administration and treatment coordination is an advantage.
• Proficiency in image editing software (e.g., Adobe Photoshop or Microsoft imaging).
• Strong computer skills and technologically sound.
• Excellent verbal and written communication skills in English.
• Professional demeanour and exceptional interpersonal skills.
• Strong organizational and multitasking abilities

Working hours:

• Monday to Friday, 08h00 17h00

Appointment:

• As soon as possible

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful