Key Responsibilities:
- Day-to-day running of the store
- Managing stock losses to make sure shrinkage is in line with the Company target Driving turnover to ensure daily, weekly and monthly targets are met
- Maintaining the visual appeal of the store
- Controlling expenses
- Provide world class customer service and ensure that customer needs are met
- Ensure recruitment, training, performance management and employee relations needs of staff are met
- Conducting daily, weekly and monthly check lists
- Make sure that staff adhere to the policies and procedures
- Conduct and supervise hanger counts
- Conducting regular spot checks at the service desk
- Conduct spot checks at the fitting rooms
- Matric or equivalent qualification
- 3-5 years experience in managing a fashion retail store
- Proven track record in successfully managing a fashion retail store
- Computer literate (Excel, Word)
- Excellent administration skills
- Good planning and organizational skills
- Strong leadership and motivational skills
- Customer Service Orientated
- Sales focused and target driven
- Ability to communicate effectively at all levels