Operations And Service Delivery
- Ensure work schedules/job cards are in place for each position and relevant to site.
- Ensure consistently high service standards are maintained for all services in scope with regular inspections.
- Ensure that staff are correctly and smartly dressed displaying a name badge.
- Highlight to sites the importance of upholding the company image at all times.
- Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation.
- Managing company assets by performing monthly spot checks on high value items.
- When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required.
- Do daily checks and follow-ups.
- Report maintenance and safety concerns to the manager on a day to day bases.
- Maintain personal health, hygiene and professional appearance.
- Responding to management request timeously and providing necessary action required.
- Responsible to regularly keep line management informed of pertinent issues relating to the unit
- Ensure that all OHS Act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.
- To maintain a high standard of morale and motivation through good communication skills.
- May be required to assist with any other duties that may be outside scope of responsibility.
- Understand cleaning principles and knowledge of company policies and procedures.
- Strong people skills.
- Strong communication skills.
- Able to work independently and under pressure.
- Matric/Grade 12 or relevant experience.
- Minimum 2 years cleaning supervisory experience.
- Biometric knowledge or experience highly advantageous.
- Client report analysis (Excel) experience advantageous.
- Must have experience in health and safety standards and management.
