General, Equipment, Infrastructure and System Maintenance
- Check in with services office for scheduled jobs after the completion of each job and at the end of each work day.
- Responsible for time management of jobs scheduled each day.
- Prepare necessary tools and PPE for the day ahead.
- Respond to requests relating to various equipment and systems installations, repairs and upgrades in line with scheduled repairs and preventative maintenance plans.
- Conduct investigations and diagnose system or equipment faults.
- Troubleshoot and complete routine and light repairs in line with identified faults.
- Inspect and audit supplies, machinery and systems and address any risk areas
- Assist tradespeople with electrical, plumbing or HVAC repairs
- Complete minor electrical repairs and maintenance: light bulbs, wiring, circuit breakers, fuses
- Perform general carpentry construction and installation repairs: woodwork, sanding, painting, build cabinets, etc.
- Perform general plumbing activities: Toilets, faucets, fix leaks, etc.
- Conduct facility and infrastructure repairs: doors, doorknobs, locks, broken tiles, polish floors, staining, pressure washing, roofing and windows
- Conduct check-ups on systems and perform any preventative maintenance, escalating the need for any major repairs
- Adjust system settings and conduct performance tests using specialized tools.
- Keep management up to date and feedback on status and challenges with regards repairs and installations.
- Store and secure parts and tools needed in line with regulations and SOP
- Inspect and test different systems to ensure compliance with safety regulations
- Store maintenance assets; technical stock and parts in line with regulations
- Maintain Personal Protective Equipment in line with specifications and regulations
- Keep up to date with latest safety, health and environmental regulations and update skills in line with updated equipment and systems; as well as regulations around HVAC requirements
- Keep up to date with policies and procedures for installing, maintaining and repairing HVAC equipment or machinery; as well as revised testing or installation procedures, and align practices
- Establish and maintain a good working relationship with the management and staff.
- Ensure compliance with regulatory requirements.
- Do standby duties as and when required
- Work with teams to develop and maintain a customer-focused attitude toward activities
- Interact with clients to provide and process information in response to enquiries, concerns and requests about services
Skills and Competencies
- Knowledge required involves the practical application of work procedures and processes
- Planning is generally on a short-term basis (within 3 months) and within regular activity cycles.
- Communicates, co-ordinates and interacts with others in the value chain to ensure maintenance repairs, installations and upgrades are resolved
- Manages one's time and resources to ensure that objectives are achieved effectively and on time.
- Knowledge of technical equipment and materials
- Have a good knowledge of machine tools, general maintenance.
- Excellent skills with common hand and power tools
- Hospitality and customer centric focus
- Knowledge required involves the practical application of work procedures and processes
- Working experience of health & safety management and legislation
- Building Positive Working Relationships
- Customer Centricity & Stakeholder focus
- Drive for Results
- Grade 12 or equivalent National Technical Certificate
- Minimum of 1 year experience in a general maintenance repair