Hello An exciting new opportunity has just come available in our Hollard Insure, Central Region
We are looking to recruit an Underwriting Administrator
Role Objectives
Process all underwriting administration transactions assigned, within the set standards required by the company thus contributing to the productivity of the underwriting department as set out within parameters delegated from time to time.
Enhance the image of the company through the continuous delivery of efficient and effective customer service.
Key Responsibilities
Technical expertise: Ensure that policy transactions (new business, endorsements, renewals, post loss, cancellations) are issued and changes recorded accurately and in a timely manner by rating and/or capturing transactions to the core business system
Processing: Accurate and timely data capturing of new business, renewals, endorsements, declarations and post loss adjustments. Complete transactions within delegated authority limits and within set standards as per underwriting manual and service level agreements
Continuous Process Improvement: Ensure full compliance to all processes, policies and procedures and identify areas for improvement
Customer service: Maintain a high level of service to customers (internal and external) according to service level agreements and within the service standards as set by the company
Service to brokers: Over and above normal underwriting processing duties such as technical advice and other assistance